Customer Reviews for Lo Cost Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lo Cost Storage

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Rick P. on

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Customer did not leave a comment.

Nikki F. on

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KEN C. on

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Great help , easy to get truck Thanks Jason

Michael F. on

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Everything was great however the van had quite the smell. Smelt like farming equipment or soil was transferred

OMER F. on

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Every thing went Great.

Candace B. on

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gerardo A. on

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Shirley C. on

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Mahesh J. on

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Great staff. Very pleasant and friendly. Van was in good condition and all information was easily accessible.

russ b. on

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Washroom was filthy. The owner was awesome.

Simon E. on

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The truck jerked and vibrated the entire 13 hour trip. The manager Alex has looked into this issue and apparently even spoken to the President. They are not prepared to offer any compensation. My mistake was not taking the attendant for a drive when I dropped off the truck. the truck was horrid and I would not use UHaul again for such a trip.

ROB Y. on

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Mike G. on

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I had a great experience renting from Lo Cost Storage,Candace was awesome. Rental was fast and return was the same.Thanks

Jeffrey W. on

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Make sure it's clear as day that we must bring the rental contract to drop off.

Roy S. on

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Melissa E. on

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Brakes not functioning properly on the trailer.

Thomas M. on

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No issues with the pickup location. I did have issues with how the originally scheduled pickup location did not have the trailer as reserved, forcing me to go to this other location. Added 2 hours of driving to my day. Will not be using U-haul again.

Everett C. on

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This place was very kind. Wonderful people. 110% recommended! They already had my item waiting for me to pick up. They even checked over to make sure that there was nothing wrong with it before I got there. I'm very happy with renting here. I will definitely come back again and highly recommend it to anyone needing towing items for their own needs.

Candice A. on

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Kali B. on

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After trying to do the mobile checkin for almost 15 minutes because the site kept freezing, I had to go inside to check in. Luckily I had scheduled the pickup during business hours. I requested a dolly online and was told it was reserved. This location does not stock dolly's so there was no dolly on pick up.They sent me to the U-haul on Blackfoot without checking first to see if they had one available. They also did not have a dolly. So I wasted time and gas going there for nothing. The U-haul on Blackfoot told me I would have to go across the city to the Barlow location to pick up a dolly (they again didn't bother calling that location to double check availability. I did not drive across town. I was quite upset that I was not notified prior to arriving that morning that the dolly was unavailable at this location and then was sent on a wild goose chase the morning of my move.

Constance C. on

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Agent was great, but there were technical issues that delayed our move by 45 minutes. Also, upon arrival, I was told that my original rental had been moved to another location and U Haul failed to inform me of this. Agent was able to accommodate my needs, but it took way too long.

Brent T. on

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I first went to the wrong uhaul and the lady was rude to me and all she said was you booked your uhaul in Burbank . I figured she met I booked it in Burbank ,CA not Burbank road. At the other place the lady was so nice and helpfull.

Stan H. on

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phil b. on

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The location is very cramped for picking up the trailer if anyone else is there for the storage business. Real issue is it took 40 min to do the “paperwork” and we were pre-booked repeat customers. Staff were super friendly.

samantha L. on

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Great service, easy & quick. Truck was pretty new and was perfect for our needs! Would highly recommend giving Candice a call if you ever want to rent a truck! Thanks Samantha & Andy :)

candice A. on

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Victoria H. on

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Dropped off after hours so did not encounter personelle but insoextiknannd receipt were completed in a timely manner the next day. Ample parking space made it easy to drop off.

candice A. on

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Staff is amazing and informative . I would recommend this uhaul location .

dmitri c. on

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Was very helpful and got my appointment as needed in last min call. Thank you very much!!!no hassle and great value