Customer Reviews for Lock Solid Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lock Solid Storage

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Antoine T. on

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Customer did not leave a comment.

Doug D. on

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owner was cool guy.

Heather C. on

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Phil was very helpful an kind, appreciated his help to park the truck!

Kent M. on

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Lisa O. on

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The locations were wonderful, however, my reservation was moved by the Pittsburgh office and I was not notified. The lack of communication cost me extra hours of daylight which were badly needed for the load out process. I have no record of an email or a text before 10:12 on Saturday when I called to find out my new location.

John G. on

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Laurel N. on

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The truck seats were covered in mud - likely from a dog. I feel that the truck should have been cleaned before I rented it.

Guy Scott K. on

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JOHN M. on

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SCOTT H. on

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Be open and ready when you say you will. We made arrangements for 8:00 am pick up and rental staff didn’t show up until 8:30, then couldn’t do the computer work quickly.

Evan L. on

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Michael A. on

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The desk person that waited on me appeared to be, at best, really slow and, at worst, confused. It took an extraordinary amount of time to process an online reservation. May what to rethink having him up front in customer service.

gretchen B. on

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Unfortunately I was not pleased with end result..Seem like it was going to be a great experience..I used 10.4 miles.was charged 12.75 for gas .Not only but asked for a small truck 19.95which was on property when first inquiring thinking that what I was getting..Day of move they have a higher priced truck.. Would never recommend the facility for a truck rental. Gas Gage never moved?????....