Customer Reviews for Lorevil Mini Entrepot
(U-Haul Neighborhood Dealer)

17 reviews

9503 Boul Henri-Bourassa E   Montreal, QC H1E1P7

(514) 667-9812

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: Closed
  • Sun: 10 am - 5 pm

Services at this Location:

Contact Us

(514) 667-9812

9503 Boul Henri-Bourassa E
Montreal, QC H1E1P7

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: Closed
  • Sun: 10 am - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

We've wait an hour to pick up the truck because the employees wasn't on the spot to make a contract for me ! Next day , i started the engine and close the door, accidentally the door locked automatically, i dont know why, that was 6h am , i tried to contact Uhaul for help but no one was answering the phone! what a horrible experience with Uhaul.

Ngoc Thien T. 
Rating:
4.0

Have more trucks and have possibilities to start moving early on Canada's Day.

Jean-Marie S. 
Rating:
5.0

Je recommande cette locationa tous

FENEL L. 
Rating:
1.0

On m'a changé 2 fois de localisation pour venir chercher le camion, sans possibilité, au minimum de retourner le camion à l'endroit initial.

Mathieu C. 
Rating:
1.0

When I got there 10 minutes before the rental time, there was nobody there. there was a number on the door. I called and the man who picked up was obviously at home because there was a baby crying in the background and the call was NOT clear. He told me the truck was rented and that I couldn't have it. His answer would not budge until I hung up and called the company. While I was on hold ... another client called the number on the door and now I don't speak Creole but it was clear that he told him that I was calling the company and that he should send someone right away even if it wasn't him. My furniture and appliances were already on the curb and ready for pick up. Anyway, after a long, nervous, extremely unprofessional 1/2 hour someone finally shows up. I had to complete my contract and give my address, number and credit card information on the speaker phone of the new guys cell. Finally I get the keys and when the contract comes in its 3x what I had expected but I would deal with that later as I had 4 movers waiting by the furniture outside. I was back within ONE hour and used 5 KM .... he fixed the initial bill and charged me 76$. Still charged me for 2 hours. I will presume he had the truck "personally rented to someone else" and tried to pass off the KMs on my bill. It was ridiculous and shameful that uHaul would do business with these people.

Berta R. 
Rating:
1.0

Facture ne correspond pas a la réalité de la location... Retard sur la prise de possession du camion Personne sur place au retour avant 17:00

ALLAN H. 
Rating:
1.0

Faire vérifier vos concessionnaires faire le tour 1 fois et plus par année pour voir si tout va bien

Sophie F. 
Rating:
2.0

The trucks was very dirty in the front seat. There were nails on the floor. The wippers were not working properly so the windshield was dirty. It took 45 min before getting my truck. The tank was empty on arrival so I went to put gas, which delayed my move by more than 1h.

Diksha D. 
Rating:
4.0

Customer did not leave a comment.

Martin T. 
Rating:
5.0

Customer did not leave a comment.

Marc C. 
Rating:
4.0

L'endroit ou je suis allé porter la remorque, c'était un point de dépôt. Il n'avait personne pour me dire quoi faire. Il devrait avoir une affiche à l'extérieur pour dire quoi faire sil n'y a personne pour nous recevoir vue que c'est un point de dépôt.

Janick B. 
Rating:
3.0

Customer did not leave a comment.

Omar G. 
Rating:
2.0

L'endroit est vraiment sale et pas bien organisé. La porte d'entrée été bloquée par un camion qui décharger du stock . L'accueil été mauvais . La personne parlait au téléphone et avec moi au même temps . Je suis vraiment déçu du service . Aussi le prix indiqué sur ma réservation et la facture finalement est est vraiment cher ça n'a pas de sens que de 49$ le prix initial et à la fin je me ramasse avec 217$ je comprends que les frais par km , mais c'est exagéré . En tout cas c'est la dernière fois que je fait affaire avec vous.

Samira O. 
Rating:
3.0

Quand ont réservé pour une heure spécifique il y a souvent une raison. Je suis arrivé à 9hr attendue jusqu'à 9hr35. La remorque était présente sans instructions j'ai présumé que je devais partir avec. Endroit sale et négligé non représentatif de u-haul.

ERIC F. 
Rating:
5.0

Customer did not leave a comment.

Marie-Pierr L. 
Rating:
2.0

The guy was 30 minute late.

Ahmed O. 
Rating:
1.0

Ther was no one at the adress. We had to leave the keys there. And the place to leave the truck was full and dirty. Very problematic!

MICHEL L. 
No reviews have been submitted for this location.

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