Customer Reviews for Love Joy Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Love Joy Storage
NIC D. on
This reservation was made online and Uhaul changed the location of pickup on me without telling me at checkout. I drove to original location where they did not have the equipment so I then had to go to the other location. This made me late putting me behind schedule. In turn I was late returning the equipment so I was charged an additional rental. I am a frequent renter and only have problems when renting from non corporate locations. They also do not honor the $50 guarantee. I will be filing a complaint with my credit card company and the BBB if my bill is not fixed.
joe r. on
no one at location sat eveing at 5 pm 11/18/17
Patrick R. on
I was surprised at how helpful they were with everything and how quick the process was!
andrea b. on
Nothing. Very courteous and professional staff.
Lysa S on
Could not get access to storage area or the ability to get someone to acknowledge my reservation. went another location for storage
Michael K. on
Friendly and accommodating good job and thanks.
Paul G. on
It was a small place that looked like they only had one truck. The guy behind the desk kept complaining about the computer speed. Sure enough, it took about 15 minutes for him to check out the guy in front of me. Mine was a bit quicker because I had a reservation, but it was still quite a wait. The truck was great, I just wouldn't recommend this location.
Rebecca H on
We have not been yet.
Brian T on
So far so good. Unit was ready and in good condition. Worked great doing all rental information online/phone.
Samantha O on
I am very pleased with the gated entry.
Kim E on
Worried somewhat as the gates were open when entering and exiting
richard m on
I could not get into the gate I had to call them on sunday and get a temporary gate and still dont have a way to get in
David E on
The instructions were excellent, and the unit was very clean, with the exception of a few items left there by a previous occupant.
wray j on
we reserved and moved in the same day. was at gate with first load when we receive the call back. no one was on site but was given a code after payment made
Jeremiah S on
Reserved an RV space. No covered spaces at all at the facility. The person that was at the facility when we arrived had no idea what was going on and called the manager to get information.
Nathan R on
The unit seems secure and is about what I expected. The associate helping us was disorganized and the move-in process took longer than it should have.