Customer Reviews for Love Joy Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Love Joy Storage

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Jessica Stemple S. on

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This location was super nice. My over all experience with uhaul was trash. Person working here fantastic!

Zack B. on

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raymond h. on

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GREG R. on

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Dzhaid D. on

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Good job

Gregory F. on

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I payed for an adapter I wasn’t able to get because U-Haul switched my regular location next to my house to one across town. Not any one persons fault I feel but my 1st bad experience

Howard D. on

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Found out after everything was unloaded that it is in a floodplain so had to make sure we had flood insurance on our personal policy

lyle k. on

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Tonya K. on

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Guy W. on

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Leslie S. on

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Doug G. on

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bobby g. on

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Tony was very helpful and willing to go the extra mile to make sure things were ready.

John B. on

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Richard S. on

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Matthew R. on

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Only issue was that van had been smoked in.

Tom C. on

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Giang T. on

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Courteous Professional staff. Clean facility and equipment...

TONI H. on

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He made it quick and easy process. Very well maintained truck that I used. Everything was clean. Would definitely recommend others to use here!

Bryan P. on

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I wasn’t in and out in no time, and when I needed an extension on the rental it was a simple phone call. Overall, an absolutely seemless transaction! Will definitely recommend this location!!!

NIC D. on

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This reservation was made online and Uhaul changed the location of pickup on me without telling me at checkout. I drove to original location where they did not have the equipment so I then had to go to the other location. This made me late putting me behind schedule. In turn I was late returning the equipment so I was charged an additional rental. I am a frequent renter and only have problems when renting from non corporate locations. They also do not honor the $50 guarantee. I will be filing a complaint with my credit card company and the BBB if my bill is not fixed.

Lysa S. on

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Could not get access to storage area or the ability to get someone to acknowledge my reservation. went another location for storage

Rebecca H. on

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We have not been yet.

Brian T. on

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So far so good. Unit was ready and in good condition. Worked great doing all rental information online/phone.

Samantha O. on

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I am very pleased with the gated entry.

Kim E. on

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Worried somewhat as the gates were open when entering and exiting

richard m. on

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I could not get into the gate I had to call them on sunday and get a temporary gate and still dont have a way to get in

David E. on

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The instructions were excellent, and the unit was very clean, with the exception of a few items left there by a previous occupant.

wray j. on

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we reserved and moved in the same day. was at gate with first load when we receive the call back. no one was on site but was given a code after payment made

Jeremiah S. on

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Reserved an RV space. No covered spaces at all at the facility. The person that was at the facility when we arrived had no idea what was going on and called the manager to get information.

Nathan R. on

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The unit seems secure and is about what I expected. The associate helping us was disorganized and the move-in process took longer than it should have.