The drop off location was closed when I dropped off the truck, however there was a phone number to call...I did call and spoke to a young lady who told me where to drop the key and I did as she instructed, however she did NOT tell me that I had to complete the process AT THE DROP OFF LOCATION online. She just told me that I needed to finish the process online.JoAnn P.
Customer Reviews for Luray Postal Business Hub
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner met me as I pulled in and handled the check in process completely. Very simple, no hassle drop off.james P.
Have the person delivering the vehicle review ALL charges with the customer. I told the person if all I'm paying is $19.95 a day and .69 a mile. I'm good to go. But I later found out that I was paying for CDW at $10 a day. Which changed my attitude about the experience. As my auto policy covers rented vehicles.JOHNCHARLES S.