Customer Reviews for LuterCo

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of LuterCo

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Thomas R. on

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Customer did not leave a comment.

Jeffrey S. on

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Luterco treats you like family; we always try them first

Shannon D. on

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Great customer service helpful ! Always pleased with UHaul , equipment and their employees

Robert W. on

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They were amazing!! This was the first time we have rented from this location. We have rented a lot from uhaul and this is the first time we have had such great and thorough service!! We even saw them working with other costumers and we have never seen that much service from uhaul before.

Jesse D. on

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Just keep doing/providing the customer care and attention as you are now doing.

Thomas S. on

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Nothing

Christopher S. on

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Outstanding customer service, easy in and out. Would use again for all my needs.

George S. on

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We were completely satisfied with our experience at U Haul. After renting a truck, we returned the next to upgrade to a larger size and could not have been treated any nicer.

Kyle B. on

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Shelley H. on

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Daniel W. on

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Excellent experience!

Charles L. on

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Charles B. on

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JACK G. on

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I'm a regular uhaul customer. Don't ding customers with a $20 charge for bringing a trailer back an hour late. The location was closed and no one was able to rent this trailer until the next day. Glad to pay for using it but getting a $20 charge for getting back in town an hour late due to traffic made me not want to use it next time.

Nathan L. on

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Very friendly and easy process

James H. on

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Jerry G. on

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The van was clean except the windshield was very dirty.

Jonathan M. on

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Paul S. on

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Cory M. on

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We were charged a cleaning fee when rental was clean and all the blankets were folded. They must be desperate for money to charge for something I shouldn’t be charged for. That must be U-Haul’s motto. U-Haul is full of liars and false promises. I don’t know how they are still in business with the huge communication gap in between the call centers promises and what they actually put in the computer system. Beware because it will happen to you and you will have to call every step of the way to get what was promised.

Patrick I. on

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Left keys in truck as recommended by u-haul sharing app. Local provider charged me to retrieve keys from truck which tells me they do not keep a duplicate. I should not have been charged for this.

James F. on

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Cathy G. on

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john V. on

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Kathleen C. on

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Harvey H. on

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Tia P. on

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Isaias S. on

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David H. on

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Jamie R. on

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Michael F. on

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Madison M. on

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Campbell L. on

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The check in process was lengthy (20 minutes), even on the phone and therefore our time with the truck was limited. If you say you are renting a truck for 2 hours, that should be from the time checked in, moot just the time on the reservation.