Customer Reviews for MV Autolube

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of MV Autolube

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dorothy T. on

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Customer did not leave a comment.

Henry W. on

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The only problem I had was with the "Helpers" on the Tennessee location. Williams Service did not show up as they were scheduled to. If Uhaul recommends this site, Movershelpers.com, they should be more responsible.

Andrew F. on

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Customer did not leave a comment.

Allen W. on

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My drop off location was originally at a place that is no longer open. U-Haul had not updated their info. I knew I was in a pickle when gps couldn’t fine All Star Fuel. No longer in business. So, I saw a place (MV AutoLube) with U-Haul vehicles and pulled in and the dudes were super nice. They treated me like a customer, even though I wasn’t. Very helpful.

Angela M. on

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Staff was extremely friendly and helpful I will use their services again in future

Dustin M. on

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Getting rid of the rude lady that works with the public.

Scott T. on

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Ordered dollies and pads. Was told all in order the day before pick up. Arrived at appointed time to find no dollies or pads.

Ryan R. on

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I preordered a uhaul truck on Tuesday and went to go pick it up today (Thursday May 30th 2019) the guys at Mt Vernon lube did not have the keys though! There district manager locked them in a lock box on the trucks and they do not have the code. This is after i was turned down by the other U-Haul location in mt vernon because his computer was down! U-haul loactoins in Mt Vernon Texas need to get a management check-up this is crap. Also i was charged 1.10$? Anyway here is the location i went to: 918 TX-37, Mt Vernon, TX 75457

Randall S. on

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Why do you have early express check in....where I choose “no insurance protection” and then the attendant at the pick up location can simply override my choice and charge me for insurance protection? This was the 3rd time this has happened on my rentals.

billy T. on

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Needed some blankets but they didn’t have any. The guys were great and a big help.

Donna K. on

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Outstanding service

Ian B. on

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Staff was very friendly and helpful. Great location.