Customer Reviews for Macon Storage West

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Macon Storage West

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Jon M. on

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I was incorrectly charged a gas fee because the gas guage was documented incorrectly at the time of pickup on the rental agreement. I have pictures to show proof of the before and after gas guage. I spoke with the rental location and I was told I would be refunded the fee. But this has not happened as to date. Also the front driver blinker was missing from it's housing.

Justin W. on

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Carl R. on

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Carl R. on

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Robert G. on

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I was directed to this location even though my choice had the same equipment. The individual checking in didn't help me hook up anything on the trailer which was a first for U-Haul for me!!

JOHN O. on

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I was very pleased with my stay and the staff is really nice knowledgeable. Thank you Macon Storage.

Natasha F. on

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Terry B. on

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Staff was rude, made me call into UHaul to finalize rental pickup since they had no computer. UHaul really needs to consider pulling their contract if they are unable to adequately dispatch equipment. Caused issues on return with mileage being incorrect, no vehicle inspection completed and no written contract