My truck was dirty. Half of my furniture pads was also not clean. My appliance dolly straps had mud on it. There was sand and leaves in the back of truck. The floor Matt's was also muddy. There was people living in the place of business s young girl walked down stairs came through the office door in her pajamas and house slippers to take the dog out which pooped in front of the building and they didn't clean it up. The lady couldn't figure out the problem with my reservation she had to call customer service to help. Took me over an hour to get my truck.
Mark R
Customer Reviews for Wheels & Deals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Both locations were extremely helpful and friendly
patricia hWhen I arrived, the only person in the business was working on a vehicle and unable to assist me. The "U-Haul person" was about a 30 minute drive from the location
Anthony BThe check in by phone wasn’t working ,wouldn’t let me take pics and kept running around in circles. If it hadn’t been store help I wouldn’t have gotten to pick up my truck . Whenever I’d take a pic it would send me back to the log in page . Tried for about 30 minutes with no success . And the same on the return . I finally went home and called in to tell you the truck was returned properly but the online check in wasn’t working.
KENNETH WWe were promised blankets & Cart and we didn’t get them , I had to go purchase a cart !!!!
Michael HI swept the truck out and folded all the blankets but did not get my $25 credit back- I didn’t like that. The guy at wheels and Deals was really nice and helpful.
Alan H