Customer Reviews for Mahan Petro

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mahan Petro

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MIguel V. on

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I live nearby the U-Haul at 2201 W Tennessee St, at Tallahassee FL, and personally went there a week ahead to reserve a small truck big enough to carry a bed and two night tables one way to Miami. I received several messages and calls over the week on changing the pick up location or the size of the truck due to unavailability of what I requested. Long story short, I end up picking a 21 feet truck at 13 miles from my home. Early next morning, I passed by 2201 W Tennessee and saw two shinny little trucks parked there and keep my way down to Miami on my big old truck thinking... I've been used as a driver to relocate this truck for U-haul at my own expenses. Not a pleasant trip after all.

Andrew L. on

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Better, quicker rental checkin.

Ladonna S. on

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Customer did not leave a comment.

John M. on

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Customer did not leave a comment.

Allen H. on

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Customer did not leave a comment.

Dustin E. on

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I completed my process using the online pickup process. I ordered additional equipment (pads), and did not receive any. There were other options for additional equipment (hand truck, furniture dolly, etc...) and if I would have requested these items, I would have no way of receiving them.

Bob G. on

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Attendant was not site even after I called to find out when I could drop the rental. Advertised hours showed store to open at 9:00 AM and I was deferred until 10:00 AM and staff was still not on site.

Christopher Alon B. on

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Customer did not leave a comment.

David W. on

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Customer did not leave a comment.

Bryant C. on

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How about y’all have the equipment people pay for online at the places that uhaul says they are. Then try not having people drive around to your drop off spots because you don’t understand how to find a drop off. This a complaint on uhaul not this location

Anthony M. on

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I went to 4 different drop off locations. The first location doesn’t exist. The next location I drove to doesn’t except 26 ft trucks. 3rd location was closed and the last location allowed me to drop the truck off. This has caused me to use more miles and gas and was an extreme inconvenience. I will never use U-Haul again. I expect to be credited for my U-Haul rental.

William G. on

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Everything went great. It was a little slow getting checked in through the app. The drop off procedure within the app just ended and it still showed my truck as in use and I had to call to be sure everything was taken care of. The app said someone would call me within 24 hours to discuss the bill and they never did. Otherwise great experience and very convenient.

jiteshkumar K. on

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keep up services and ultimately all uhaul trucks should have back up cameras for safety

Randy S. on

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Customer did not leave a comment.

Brian M. on

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The agent was not knowledgeable about how to rent the equipment. I had to call cusotmer service to walk him thorough how to print the contract, which took over an hour to complete

jiteshkumar K. on

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service was excellent