Customer Reviews for Mail Box Depot

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mail Box Depot

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Jeffrey W. on

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Helpful, fast, and courteous

Clayton B. on

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Uhaul's driver license policy re: smartphone downloads is absurd. Especially since it must be endured EACH and EVERY time you rent. Uhaul corporate needs its head examined. n

Jose R. on

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Customer did not leave a comment.

Janet W. on

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Clayton B. on

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The new U-Haul policy requiring photos of the front/back of driver's license is insanely stupid. It delayed my picking up the van by 30 minutes. Really?

Phillip B. on

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The drop off location was closed on Sunday so no one to receive the truck. I had to lock the blankets in the cab so they would not be stolen.

Devon J. on

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Denise R. on

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Erik G. on

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RICHARD S. on

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amanda t. on

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merna k. on

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nicole t. on

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Annemarie R. on

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I can’t say enough Pat. He was the absolute best. I would recommend everyone to rent a U-Haul from his location. Thanks Pat!

Nicole W. on

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Employee was helpful and absolutely great. Will get trucks here from noe on if needed.

Justin G. on

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I was over charged $1200.00 and I am yet to see my money. I’m so upset with uhaul and will never use them again.

Jeffrey L. on

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Rachel G. on

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We enjoyed working with Pat. He was incredibly helpful and friendly.

Nathan H. on

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Great customer service!!

scott j. on

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Nothing

keith a. on

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Thank you Your good

Josh M. on

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Customer did not leave a comment.

Lisa C. on

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Roy was very accommodating and kind. Much easier to deal with than the online pick up. He was informative, patient, and helpful. I'd go back mainly for him.

Miguel L. on

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Robert H. on

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I answered yes to equipment clean and well-maintained but essentially the equipment was clean. But an issue that wouldn't pop up unless you actually put fuel in the gas tank. Everytime I filled up it took me four hundred pulls of the gasoline pump nozzle to put 20 gal into the van and since I put 53 gallons of fuel in the vehicle it was quite a task. I'm speaking no ill-will to the facility that I picked up the van and do not hold them responsible. The filler tube on the van has a restriction that causes the pump to want to stop pumping after a few seconds. I have no time on this trip to be hassling about getting another vehicle so I just put up with it. You probably have been already informed about this mechanical issue. Other than that the van performed very well loaded and unloaded.

Rick R. on

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Homay M. on

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I dropped off after hour, they were closed

Marty M. on

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Ken C. on

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The guy running the shop was a pleasure to deal with. He came in an hour early so we get our truck. He was very helpful and professional. I will rent from him again. Thank you.

esequiel g. on

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Patrick and Jeff provide excellent customer service!!

Jaime H. on

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The provider of the service was great spoke very clear about options and what i was renting.

Jaime M. on

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Really friendly!