Customer did not leave a comment.JACOB E.
Customer Reviews for Main Street Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was ants in the vehicle biting us while operating.Jasmine S.
Customer did not leave a comment.Zera S.
It was a horrible experience. Had an appointment to pick up at 8 am. When we arrived the truck wasn't there and didn't get any notice that it wasn't going to be there. After over an hour of trying to figure out what was going on we had to drive 25 minutes to another town to pick up the truck and when we got to the truck we didn't get the appliance dolly that we ordered. When we told the uhaul people about it they told us that we could drive another 45 minutes to another town to pick that up. Keeping in mind that we had people waiting at our house to help us move the entire time! Worst experience I have ever had moving and will never use this company again!Brandon H.
The location was filled with wrecked cars that made finding the only space available very challenging to drop off the equipment.MARK M.
Keep doing what their doing.James R.
I got there at 11:45 .. My pick up time was 12:00... No one showed up to open up for me to get the truck.. I had to call Uhaul .. They called the place manger.. No answer... If I need another truck in the further it want be Uhaul... This is the second time I've had a bad experiences in 5 😆😂🤣🙃Kenya S.
Super friendly!!!Larry A.
Help the customer with attaching the equipment to the vehicle. My husband had to hook a 6'x12' trailer to our car 🚘. Be mindful of the customer's safety.Nicole D.
Customer did not leave a comment.JAZETTEKELLY W.
I dropped off on a day that the building was closed. So there was no interaction with a personJAZETTEKELLY W.
Remote pick-up was easy enough. Service personnel was hel.David J.
Customer did not leave a comment.Danielle C.
Our online experience was horrible. Absolutely horrible. Store stuff were very helpful.vedad K.
Customer did not leave a comment.Timothy D.
Fast and friendly servicejuanita D.
The two stars are for the personnel that helped me.Tahira S.
Customer did not leave a comment.Veronica E.
Customer did not leave a comment.Dwilina B.
The truck was dirty in the cab, there was less than 1/2 tank of gas. The cargo area was full of mud, There was no cell service, no free wi-fi so had to call the owner to come in to give me the truck/keys/blanket. However, Laurie Hurley, Traffic Control Manager from Raleigh, NC was FABULOUS. She was patient, accommodating, understanding and so professional. More companies should have competent and caring team members like Ms Hurley. She as awesome!!!!!Angela I.
over an hour late and then did not have the right equipment ended up with a much bigger truck than needed.Clint K.
Main Street Auto Is a Great Place, Everyone is friendly!eneyda M.
So nice and friendly!Sylvester A.
The gentleman accepting the truck was nice and respectful and courteous!Lynn H.