Customer did not leave a comment.
Darenda W
Customer Reviews for Main Street Tire & Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location closes at noon on Saturday and my return time was 4pm which explains the "not applicable" above. As far as dropping off a unit, this location is very convenient.
Mark CI rented a U-Haul trailer out of Roanoke Virginia driving to Texas. The transmission went out in my vehicle. I went to this U-Haul place, turned in my trailer and exchange it for a truck and a car hauler. I Will be renting a truck from Roanoke this week. I don’t know if anything could be done but it would be nice if a discount could be applied.
Brandon AVery simple process
ROBERT LQuick, clean truck, friendly folks ..A+
jack bCustomer serve was wonderful. We will definitely do business with them again.
Kimberly DFast, friendly and professional service. Super Nice!
thomas bAppreciate you asking, however, how can you improve perfection....? Great experience....
David PRefund my account the proper amount.
Billy SNothing
Jason hGreat customer service! Will definitely use again if needed!
Cyndi MYantis accepted both pieces of our equipment which was very helpful. They disconnected the trailer quickly and was close to where we ended our move.
Carl sWe were not by spiders inside the cab . It was dirty and water sitting inside the door handle. Also not enough milage to go from point a to point b. No extra driving was done
Alicia BKeep doing what you do and they will be very satisfied
Alvin CBefore I even got out of the truck, the guys met me and was inspecting the truck to make the process move quicker. Then the lady at the front desk was super friendly and very professional. I'll definitely recommend both places.
charity jCannot think of a thing!
Wayne CAmazing, Amazing 👏 😍 ❤️
Frank CEveryone at this location was very helpful and friendly! In and out very fast! These people know what they’re doing and treat people right!
Ray L🤙
Caleb AThe truck was clean, ran excellent with great performance. The unloading team from east Arkansas movers communicated well, arrived on time, worked hard with concern for our home and belongings. I highly recommend their services.
MICHAEL CNothing. Best experience I’ve ever had using U Haul!!!
Brad HWill need a smaller truck next time!
Brad HFriendly people and excellent service!
Ray LThe owner was very cordial and helpful.
CHARLES LExcellent customer service !
Herman SReally nice people
Keith BNothing
Richard HVery good friendly service
Keith BStaff was all very friendly and knowledgeable, they talked me through the rental agreement and helped me get hooked up and checked out. The equipment was clean and in great shape. I will definitely do buesnes with them in the future!
Scott BThis dealer was closed at drop off.
Larry JFriendly and clean
VICTOR AEverything went quick and east.
Tracy PSpoke with the woman on the phone prior during the week to dropping off the truck. She is very friendly and upbeat, very polite and professional as well!! Thanks!
jeanne wPricing for being one day late was expensive. There was no shortage of trailers at this small dealership as they had half dozen trailers the same size as I returned. This was Uhaul’s policy and I guess just the cost of doing business.
william dCould not have asked for better customer service! A++ rating!
Kenny PCustomer service rep was very attentive
tony iThe customer service rep. (Angie) was very good helping me get a trailer and having all the paperwork ready. I am very pleased to have her and the company she works for, helping me in all aspect of the transaction. It was the best anyone could ask for. 10 ⭐️ Rating.
James GA friendly lady met me as I was exiting the truck at drop-off, and asked if I had any trouble.
Jerry Bnothing they did great job.
WAYNE HJust love the country (help a friend out) attitude!!!!!!!!
Tammy MThey very friendly & helpful. Even started the truck so it would be warm and ready to go.
Noris NNothing!
TERRY HVery nice man
Tana WOur pick up in woodlawn was great. Nice young man. But drop off in yantis did not take care of business and we were charged 3 times we had it not even 24 hours and was charged $377. Called uhaul and told them that they put our bank account in the red for their mistakes and y'all didn't even care.
Larry NBrake pedal would sometimes go ALL the way to the floor. Happened while stopped and may have been associated with the AC compressor coming on.
LARRY K