Customer Reviews for Major's Hardware Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Major's Hardware Inc

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WILLIAM S. on

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Fix lights on trailer. Had to drive daylight hours

Michael M. on

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Bruce P. on

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Everything went smoothly and the people were very friendly and haelpful.

RON M. on

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Ashley C. on

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Jennifer K. on

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IRIS C. on

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LINDA H. on

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LOU K. on

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Cheryl A. on

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Drop off info input into computer took a long time but personnel was friendly and helpful

herman f. on

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Patrick O. on

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I prepaid almost $1000 for a 26' truck with 2 dollies. I paid extra for the dollies. They didn't have the dollies at this location and would not refund me! They offered me a smaller version of what I paid for and told me that I owed them $20 dollars for them!!! Ridiculous! Awful customer service! Extremely dissatisfied with my experience with U-haul.

Dallas S. on

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I will never rent another u haul from any location again.. I was charged twice for my rental and when I brought the u haul back the fuel gage was right where it was when I picked it up and they said it was not and I got charger another $25 that was supposed to be credited back. I paid the "holding charge" upon rental only to get charged a second time and to be told my "holding charge" will be returned to me within 3-5 business days from the rental date. But my thing is it didn't take u 3-5 days to take my money. And then take the holding fee out again plus some more

Joshua S. on

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It was very useable, but a quick sweeping out would've been nice. I've been charged a cleaning fee in the past when, in fact, I'd returned the equipment in the exact condition I'd picked it up in.

TYLOR R. on

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Craig S. on

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Garry K. on

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Thank god for this location and wonderful service cause after the fourth call from UHaul changing my reservations. I called this store and they actually had a truck that I needed

lyn n. on

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Jacob S. on

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Jeff J. on

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Nicholas D. on

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This was not the location I chose online. If I would have went over my mileage it would have been because I had to drive to the next town.

Sriram S. on

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robert h. on

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paula j. on

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Pick up time was also opening time; this is not a good idea. We arrived prior to opening by 10 minutes; the Customer Service person at location discovered that our promised truck had not been returned at the time promised while we were there to get it (no time to deal with that prior to our arrival.) she did what she could; she rented us a smaller truck (only one available) which caused us to involve another private vehicle to complete our move. The diesel fuel for that vehicle ($60), plus the full tank on the UHaul ($75, and we only used 1/4 of a tank to move) added expense to our day. She did all she could to make it right; but needed time prior to our arrival to follow up on that truck.

Jay B. on

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It was easy, convenient & I liked having the later store hours vs other U-Haul places.

Joseph A. on

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Incorrect dropoff location entered into system

Jennifer H. on

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Tom M. on

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Our location was great. We were only disappointed to hear you double charge if something comes up and you need to change drop off locations. Emergencies arise, highways are being repaired, travel is not always the best. It’s unfortunate that you make a customer pay double fees to change locations. It would be better customer service for clients if you only charged a slight up charge. I.e extra $100 or so. Your customers would be happier.

Sean O. on

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Gary J. on

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Susan V. on

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Thomas P. on

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