They were so helpful and friendly. They went above and beyond to help me with my move. I would definitely recommend them.Kelli H.
Customer Reviews for Maldonado Automotive LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The online app would not allow me to take and upload my drivers license to pick up my truck. Agent could not help and connection was lost. Luckily, the owner of the location showed up while we were trying to use the app and opened the key box and allowed us to take the truck after showing drivers license and copy of contract.Priscilla C.
Customer did not leave a comment.Alera R.
Customer did not leave a comment.Joshua R.
Keep the widows cleanerlarry M.
Was easy to get to and they made sure all was good on trailer and hooked up to my truck as well.Nick R.
Better parking and instructions for after hours drop off are all that stopped Maldonado from getting 5 stars, overall. I rate UHAUL as 1 star, though. Kenneth Apel (goes by David) is an AREA MANAGER who completely ignored my requests on getting my deposit back and recused to give me his supervisor's contact information. He should immediately be relieved of his job. Uhaul needs to take a BIG step into the 21st century. They take a deposit, NOW, if you pay with a debit card. They MAIL YOU A CHECK to refund it!!! No reversal of transaction. No electronic deposit using the same card info. A friggin' SNAIL MAIL CHECK!!!! Unacceptable.John B.
Very nice people. Would use again if needed.lory H.
They did not hook up the safety chains on my Chevy that I was towing. I want to file a complaint.Harold W.
Customer did not leave a comment.Howard P.
Customer did not leave a comment.mary beth H.
Customer did not leave a comment.Johnny P.
Customer did not leave a comment.DAVID S.
This is where I will recommend Everyone get their Uhaul needs met..He was A1+++, Not enough stars to express the gratitude I have..THANK YOU Maldonado Auto!!Maria B.
Trailer was dirty on the outside front. Due to parking area was unable to see inside the trailer until I left. Was also sent a text to complete the inspection that would not load at the location, and was timed out when I got home; so I was never able to complete it.Glen D.
Returned the truck after hours. Not able to see if the location was clean and inviting.Yasmin B.
I would prefer to drop off at Altus Mini Storage and Boat Storage because there is ample space to drop off a truck or trailer. There is very little space at Maldonado, and trying to get a truck or trailer into that location is both difficult and dangerous.Gregory F.
Customer did not leave a comment.Kwaku O.
Will always use this location when I need equipment. Great service, goes above and beyond for customer satisfactionCharles B.
I had a stellar experience with them, there is nothing I would change.Joshua S.
Customer did not leave a comment.HOWARD G.
Customer did not leave a comment.Chelsia K.
Very friendly and quick. Great service overall?Armando R.
Customer did not leave a comment.Shane C.
Customer did not leave a comment.Kerry W.
Excellent rental experience, with a very friendly & knowledgeable U-Haul dealer at Maldonado.Michelle B.
Very helpful.David J.
The owner troubleshot the trailer lights on my car when they didn't work. It turned out the trailer lighting was good and there was a short somewhere in my vehicle. He went above and beyond for what he was required to do for the service.Joshua L.
Customer did not leave a comment.sean D.
great peopleCharlyn B.
Customer did not leave a comment.Angelica B.
Customer did not leave a comment.gregory D.
Everything was just great...Jerry C.
They were very helpful and friendlyAlec M.
Customer did not leave a comment.Jamie R.
Customer did not leave a comment.Griselda R.
Customer did not leave a comment.Melissa L.
The steering had a squealing sound during part of the trip when turning. Not always though. The last time we rented from that location, the truck was very low in oil, and a backup vehicle had to be used.Neal C.
The manager here was super helpful, courteous and really went the extra mile for us. Highly recommend Maldonado's Uhaul locationRachael H.
Outstanding team, helpfull at every stage of the process.Christopher H.
Great people and very accommodating.Jeffery G.
Customer Service was fantastic - courteous, kind, thorough and very accommodating.Karla J.
Customer did not leave a comment.Richard D.
The guy was greatLaura H.
Customer did not leave a comment.Kelli H.
Grate service nice costumer serviceHilda E.
Have the truck facing the road so you don't have to back it up into traffic.Mark O.
Customer did not leave a comment.Lewis T.
Great place, very friendly group. I would go back again.James J.
Customer did not leave a comment.Mike B.
Customer did not leave a comment.Wade K.
Customer did not leave a comment.carla S.
Customer did not leave a comment.ramon C.
We have no complaints. We love using U-Haul.Wendyolyn G.
The trucks need to be checked more carefully before being given out. Ours had a coolant light on, and no oil on the dip stick. The store swapped trucks and gave us a good one, but we almost had a bad one.Neal C.
Customer did not leave a comment.Larissa Oyarzun P.
Customer did not leave a comment.AHMAD N.
Location did the minimal of Customer Service, did not go beyond. provided a truck that was swept out, but smelled of smoke. However, did quickly exchange truck for larger size at the direction of Uhaul co.Ronald M.
The location wasnt horrible, the outside just needed to be cleaned up. It is a mechanic shop though so yeah? You cant expect it to be perfect..brandon P.
The lady handling the rentals was very nice and accommodating. The truck was in excellent shape and handled very well.Justin H.
This location is absolutely wonderful to work with. We've done business with them before, and I wouldn't hesitate to do so again. Tabitha Rivera is especially helpful. She is a gem and an asset to the company.Kristina E.
Service was great! Had what I needed at reasonable rate. Paperwork completed quickly and accurately. Customer service representative friendly and knowledgeable. No issues. RecommendRussell T.
Customer did not leave a comment.nancy W.
Customer did not leave a comment.Paul B.
Don't issue me a uhaul full of someone else's stuff overall, if cost me a few hours to deal with. Was not fun.Matthew W.
Customer did not leave a comment.DANIEL M.
Customer did not leave a comment.Christopher M.
The staff was friendly and helped us hook up the car dolly and checked connections . However the 26 ft truck we rented was dirty and smelled like smoke inside the cab. Additionally after about 3 hours into a 2 day drive in 100 degree heat the air conditioner stopped working.Necole C.
Maldanado Auto did their very best to make my renting needs a very smooth transit. They were very prompt in returning calls, able to answer all my questions and help me know what to expect from ubaul. Their truck was imaculate, and very useful. I had all the tools I needed to be successful. Thank you Maldanado Auto. We will be returning customers.Michael B.
Service from U-Haul was excellent.Gordon G.
Customer did not leave a comment.STELLA M.
Customer did not leave a comment.kalip F.
Excellent service and very nice... he helped me with all of the equipment.. I would highly recommend to a friend!!paula R.
Customer did not leave a comment.Otilio B.
Customer did not leave a comment.Shaun W.
Customer did not leave a comment.David J.
Customer did not leave a comment.Shirley J.
Customer did not leave a comment.Maria S.
Very fast on the rental agreement (less then 10 minutes), and the return was even faster 500 miles away. Thank you u-haul.Rodger H.
Customer did not leave a comment.WILLIAM L.
Customer did not leave a comment.Rosnna J.
Customer did not leave a comment.Donald J.
Did not receive 12 blankets I paid for. The location was an unorganized mess.terry S.
Customer did not leave a comment.
No much It was quick and easyJEFF M.
A winch on the trailer would make loading a disabled car much easier.DON R.
Truck had damage that was not discussed at pick up. Radio did not work well. The worst thing was that I could no adjust passenger side mirror and had two near collisions because of not seeing well.Mark S.
Customer did not leave a comment.vicki W.
Customer did not leave a comment.Robert S.
Great service and very nice. Will definitely use them in the future!josie H.
Customer did not leave a comment.John R.
Customer did not leave a comment.Milton J.
I made my reservations on a Friday on the phone and was sent to a store that wasn't even open on a Tuesday I'm just very happy there was a another location that was very helpful to me and my family all went well after the confusion was cleaned up they had my destination in the computer all wrong but the man that took care of us was very professional and nice and where we return it was very nice toricci W.
Love the staff. The building is obviously old, and it may just need some refreshing paint deep cleaning, so it appears unclean and run down.Alyssa M.
I had some trouble backing the trailer into place but one of the workers offered to do it. Very good people.Michael O.
The girl was very friendly and helpful.Cindy P.
Customer did not leave a comment.robbie G.
Customer did not leave a comment.PATRICK G.
Met every expectation and more. It was a pleasure dealing with this location! Jesse James AgustinJesse James A.