Mickey is great!Katie H.
Customer Reviews for M&K Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very pleasedKatie H.
Great service.JERRY S.
Rented it for in town move. Final receipt is incorrect shows 0.00. When asked what our final bill would be she said the same. So she ended up keeping our deposit even though we kept to and under the terms and conditions to get it back. $170.00 is too much to use for 15 miles.Jose R.
Pickup location contractor was great, only complaints were about the equipment. This truck was damn near pre-historic. DC3964K. It smelled like stale farts mixed with a middle school locker room. Truck barely started when I first picked it up, cranked 4 times before it fired up, and the location owner came over and reassured me it had never happened and if I had any problems to reach out. Which was fine and dandy, but didn't exactly inspire confidence in the truck as a consumer. The dash lights were not functioning, so I had no illumination for speedometer and had to guess how fast I was going while driving at night. The headlights were so dim, I think holding my iPhone flashlight out the window illuminated the interstate better than the truck lights. In the end, it got the job done but it was not pretty. I worried it was gonna leave me stranded each time I stopped for gas, which was a lot because the thing sucked fuel like a pipeline. 10/10 on the location. 1/10 on the truck, unit DC3964K.Shane B.
Was told take truck to Springfield,save money is war she said. I told her how many miles I figured, Springfield said I was over on miles and charged me another 24$ . W.T.F.O?steve S.
Mickie was Great and worked with me to find the equipment we needed from now on she will be my first call, When I need to rent a piece of U-haul equipment. Thank you so much Mickie.DENNIS D.
All good. Did make a mistake and returned truck with tank 3/4 or more full. Give it to you with half. Expect it back with half, but we filled up the tank for a short run. Thinking we'd top it off and return it full which is often required. Our fault entirely. Not paying attention.Brandon K.
I have no complaints. I had a good experience with U Haul. The representative that I dealt with did a very good job! ðŸ‘ðŸ¼ðŸ‘ðŸ¼Terry S.
Will be using them again in 2 weeks.TAMI R.
They were amazingly helpful! They were prepared and ready for our pick up! I even had trouble returning and they went above and beyond to help get the truck checked in with no charge.Kodie C.
Customer did not leave a comment.Brenna S.
I originally ordered from a place in Monett, but when I got there it was closed! No one contacted me to let me know and I created the order over a week in advance. Unacceptable!DeAnna C.