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Customer Reviews for M&S Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of M&S Storage
The local Uhual attendent was very knowledgeable and helpful.
Attendant was very courteous and efficient, had me in and out quickly. In the past I have had some UHaul adventures that were not as positive (not this location!) so this was a welcome experience. Keep up the good work.
Thanks for the service. See you next time.
Easy pick up and drop off. Solid trailer
Great customer service! And friendly.
My original reservation included a hand truck and 24 furniture pads, but they did not have either when I picked up truck. I think it would have been efficient to have those available for me since I reserved them ahead of time. Or they could have told me to pick them up at a different Uhaul site. It made loading and packing my larger furniture more difficult. But I will say that they offered me another day for free to make up for that. So overall I am satisfied.
N/A
Everything well well from pick up to drop off, customers service was excellent, this would be the first place I would go again
Everything was perfect, from the first call to check availability, setting up the rental, pick up and drop off. The people were all great....will use them again!
I did not have part of my order (furniture covers), but after contacting uHaul, they refunded me that part of the cost. Customer service was very helpful throughout the entire rental process.
I rent on a regular basic from here, always quick to get me on the road and equipment always in good shape.
No room.
The staff was very helpful and very easy to drop off and leave the trailer
Everything is great!
Could have used more help, it was college weekend move in weekend. Staff did not keep mask on, previous customer and staff neither wearing mask. Pulled his mask up when we were standing there wearing ours.
Very nice staff. My first time renting a mover truck. It was very nice and fun. A very enjoyable experience ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘
Busy time and multiple calls to reschedule
My experience was flawless. I don't have any recommendations for improvement.
I'll be using M&S rather than Penske for next move.
Mike went out of his way to help get me the trailer I needed. I've used this location quite a few times, and I will continue to do so when I need rental equipment. I'm a very happy customer.
Great customer service...very helpful and accommodating. Wouldn't change a thing!
Very fast service and friendly, Graet trucks
I did not meet anyone or see the inside of the building when I turned in the truck on Memorial Day. The exterior was clean and well maintained. Although I didn't learn enough to decide whether to recommend the location, I certainly didn't see any reason not to.
No Interaction with staff. Drop off after hours. The application was helpful for the drop off. Not a lot of options for truck parking.
Great service and options for all needs... No headaches with our moving from house to house! Thank you!!!
My experience was great, smooth and easy.
Staff was friendly and helpful.
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