Customer Reviews for M&Ts Pawn Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of M&Ts Pawn Shop

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Robert G. on

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You should be able to pick the number of days you can rent. When we booked it set it at 2 day rental. We really only needed 24 hour rental.

Karlie S. on

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The building was closed.

Robert L. on

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James B. on

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Christopher R. on

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John H. on

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The owners of this location are very helpful and friendly. We came to this location by mistake, but they were excellent at customer service anyway.

Malinda E. on

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The store needs to open prior to 10 am on Saturdays. That's a prime moving day. The people that waited on me were very nice. The store didn't have the truck I needed. I ended up using a truck they had on display. The brakes weren't the best.

Tavoccous E. on

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Gilbert Y. on

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I filled the truck up with gas to the level it was at when I picked it up, only to be charged $18! a few hours later... Not cool!

lara B. on

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paul S. on

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the paper work took to long,make it fast and simple

HUBERT B. on

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Paperwork to much!!

John W. on

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Fastest Uhaul pick up we have done. Last one took 45 minutes - this one took 10.

James D. on

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You nickel and dime everything. The insurance should be refundable once the vehicle is returned and inspected.

Scott W. on

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Nothing

charles G. on

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reydi M. on

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brandon M. on

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donald F. on

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When i got the DOLLY the fender was busted started down the road looked in the mirror saw it flopping and called the lady back and asked if she knew it and she yes so when i got it home i kinda fixed it other words i tie wrapped it together...Look like it had a blow out some time or other.It did fine

Bobby F. on

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Excellent service and friendly staff

Tina M. on

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Awesome service at that location

DYLAN G. on

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More affordable.

victoria T. on

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James S. on

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Robert T. on

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Uhaul system was slow. It took over 20 minutes for it to process me through.

Thomas K. on

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Actually nothing!

Jeremy F. on

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The “moms attic” leaked and ruined two couch cushions.

Ramah R. on

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michael M. on

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Well you could get better customer service and I was one and a half hours late returning the U-Haul they charge me for a whole day plus $14 a day for insurance without was led to believe it was a one time fee so that's how I feel about U Haul at this certain location thank you and goodbye

donald F. on

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Very friendly and helpful

frederick S. on

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frederick S. on

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Ronnell G. on

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Wendy B. on

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Michael K. on

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The website "defaulted" to adding several items to "My Cart". I had to go to each one and set the quantity to zero. The truck I wanted wasn't available but I wasn't told this until I arrived to pick it up. The truck I rented was very dirty inside and had a burned out headlight.

Barry W. on

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PERRY T. on

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Lateshia S. on

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Upon returning the truck everything was ok ; but later i was charged a fee of $15due to the accusation of the gas not being where it was upon receiving it. The person who checked over the truck said all was correct and now there is a different story. Will not use again and will tell everyone about the experience.

Ron R. on

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Ron R. on

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CHRISTOPHER D. on

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Christopher D. on

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Suggestion: Have more than one utility handtruck/dolly on hand. Other than that, great service. Professional and courteous representative at the rental site. Thank you.

ricky P. on

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stephen W. on

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The lot was a big rig rental spot. he supposedly was not qualified to receive my rental. But he worked this out so it could be left at this location.

ricky P. on

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WILLIAM B. on

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I had no real problem with the truck or location of the Uhaul center BUT my issue was with the individual working that day...he didn't bother to take the time to show us which truck it was we were renting (there were 3 on the yard) so we had to do trial and error to see which truck matched our key... nor did he want to come out and look over the truck for existing damage because he was to busy watching Netflix on his computer. Just thought I would let you know thank you.

Mary W. on

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The service reps were rude and unfriendly. Will not go back to that location

scott S. on

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Excellent experience . Very easy transaction.

PHILLIP G. on

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Always a professional experience with this site. Great service and excellent staff. I highly recommend them.

Tracy D. on

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Easy drop off.

stephen L. on

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everything was great

teresa B. on

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straps on the trucks would be nice

Sara G. on

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Mark W. on

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richard F. on

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jan R. on

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ashton S. on

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The M&T Pawn shop in Lexington, NC where we picked it up was terrible, put in our order wrong and truck was not clean.. When we dropped it off the guy on Marshall Street in Winston Salem was very rude and then tried to charge us a clean up fee for the truck. He said he would credit that back but we will see what happens.. The whole experience was pretty terrible.

phillip G. on

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phillip G. on

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Dealer was great. Hours, especially in the morning, might start earlier. I like to start early in the morning in order to beat the heat.

John C. on

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John R. on

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jennifer T. on

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Great place to go, clean and organized. Will go here 1st if I need a uhaul again

ROSITA R. on

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Scott B. on

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We did all the steps the night before so we did not have to wait around but we still had to wait and did not get the truck until after 415pm. So that is 45 mins that was wasted and the said to have it back by 3pm. We returned it at 6pm on Saturday. Then they charged us for the entire day on Sunday and up until 10am on Monday. I will never rent a uhaul from that location again. I may never rent a uhaul again, that is how bad this experience was and I wont recommend anyone renting a uhaul from that location that is for sure. Thanks

edward S. on

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This rental was handled very professional and I would recommend this location to anyone.