Customer Reviews for M&Ts Pawn Shop
(U-Haul Neighborhood Dealer)

85 reviews

1105 S Main St   Lexington, NC 27295

(336) 237-0624

Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(336) 237-0624

1105 S Main St
Lexington, NC 27295

Services at this Location:

Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
3.0

Truck had a leaky tire, had to keep inflating it. Truck smelled like cigarettes and I don't smoke. Yuck. Customer service was good, nice people. Truck also didn't have a walk plank so I couldn't move everything I needed too.

Richard B. 
Rating:
3.0

Customer did not leave a comment.

AMANDA B. 
Rating:
5.0

The interior cab had a strong smoke smell.

DAniel H. 
Rating:
5.0

The young lady that assisted us was very pleasant, and extremely helpful suggesting we drop off at another nearby location that saved us money!!!! SuPeRiOr customer service! Thanks

Lowakea J. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
1.0

I have a heart condition and they had a holloween dog that jumps out and scares everyone. To me thats not ok im have problem since and going to doctor its not ok its not funny when you do that to older people!

Dawn K. 
Rating:
3.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Super easy and quick!

Alyssa P. 
Rating:
3.0

Customer did not leave a comment.

Ricardo M. 
Rating:
1.0

I got in the truck it was supposed to be $58 I know I went over on mileage from what we talked about but I know I didn't drive 177 miles I need a paying 150 more dollars than I was wanted to the lady that helped me was very nice she was very knowledgeable but I didn't look to see what the mileage is when I got in the truck so I couldn't dispute it I'm moving to Las Vegas with my daughter and my dog and my car .....I was using the truck for taking my stuff to storage that took out of my traveling money

Kimberlee S. 
Rating:
4.0

I spent 2 hours getting my rental trick I was to pick it up at Jonestown rd in Winston Salem they told me they rented my truck They said they were giving me $ 50 for inconvenience then the agent wrote address on paper 1100 S Main St Kernersville I said that is 35 minutes away while all along I'm paying moving guys by the hour to do nothing when I got to Kernersville there was no u haul at that address so called number under address and she said they were in Lexington which was another 35 miles further away by the time I got the truck and drove back to my house to move it used 1/4 tank of gas and the added mileage and the 3 hrs I had to pay to movers for sitting around so it cost me double to get truck. I called 2 times to fill a complaint and was told I would be call by GM they asked what I wanted I told them to be refunded what I paid for rental and that would take care of the 3 hrs I had to pay extra to the movers for no fault of my own Chera McCormick

Chera M. 
Rating:
5.0

Customer did not leave a comment.

Bryan L. 
Rating:
5.0

Excellent your doing a great job ??

James W. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
Rating:
5.0

Customer did not leave a comment.

Destanie P. 
Rating:
4.0

Friendly staff. Helpful and accommodating with good customer service and care.

Jeffrey G. 
Rating:
3.0

Customer did not leave a comment.

JAQUALINE B. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
1.0

They were rude, we left the appliance dolly at home so my husband went back to get it with our personal car. I understand it must have been an inconvenience for this location to wait 15 min for him to go get it and return. If the location personal had a problem they could have said so and not wait till I exit the building to mumble under their breath about it, for my brother to hear them. All in all we've decided we will never do business with uhual again.

Robert H. 
Rating:
5.0

You should be able to pick the number of days you can rent. When we booked it set it at 2 day rental. We really only needed 24 hour rental.

Robert G. 
Rating:
3.0

The building was closed.

Karlie S. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

Customer did not leave a comment.

Christopher R. 
Rating:
4.0

The owners of this location are very helpful and friendly. We came to this location by mistake, but they were excellent at customer service anyway.

John H. 
Rating:
4.0

The store needs to open prior to 10 am on Saturdays. That's a prime moving day. The people that waited on me were very nice. The store didn't have the truck I needed. I ended up using a truck they had on display. The brakes weren't the best.

Malinda E. 
Rating:
4.0

Customer did not leave a comment.

Tavoccous E. 
Rating:
2.0

I filled the truck up with gas to the level it was at when I picked it up, only to be charged $18! a few hours later... Not cool!

Gilbert Y. 
Rating:
5.0

Customer did not leave a comment.

lara B. 
Rating:
5.0

the paper work took to long,make it fast and simple

paul S. 
Rating:
5.0

Paperwork to much!!

HUBERT B. 
Rating:
5.0

Fastest Uhaul pick up we have done. Last one took 45 minutes - this one took 10.

John W. 
Rating:
3.0

You nickel and dime everything. The insurance should be refundable once the vehicle is returned and inspected.

James D. 
Rating:
5.0

Nothing

Scott W. 
Rating:
5.0

Customer did not leave a comment.

charles G. 
Rating:
5.0

Customer did not leave a comment.

reydi M. 
Rating:
5.0

Customer did not leave a comment.

brandon M. 
Rating:
5.0

When i got the DOLLY the fender was busted started down the road looked in the mirror saw it flopping and called the lady back and asked if she knew it and she yes so when i got it home i kinda fixed it other words i tie wrapped it together...Look like it had a blow out some time or other.It did fine

donald F. 
Rating:
5.0

Excellent service and friendly staff

Bobby F. 
Rating:
5.0

Awesome service at that location

Tina M. 
Rating:
3.0

More affordable.

DYLAN G. 
Rating:
3.0

Customer did not leave a comment.

victoria T. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
4.0

Uhaul system was slow. It took over 20 minutes for it to process me through.

Robert T. 
Rating:
5.0

Actually nothing!

Thomas K. 
Rating:
5.0

The “moms attic” leaked and ruined two couch cushions.

Jeremy F. 
Rating:
4.0

Customer did not leave a comment.

Ramah R. 
Rating:
1.0

Well you could get better customer service and I was one and a half hours late returning the U-Haul they charge me for a whole day plus $14 a day for insurance without was led to believe it was a one time fee so that's how I feel about U Haul at this certain location thank you and goodbye

michael M. 
Rating:
5.0

Very friendly and helpful

donald F. 
Rating:
3.0

Customer did not leave a comment.

frederick S. 
Rating:
3.0

Customer did not leave a comment.

frederick S. 
Rating:
5.0

Customer did not leave a comment.

Ronnell G. 
Rating:
1.0

Customer did not leave a comment.

Wendy B. 
Rating:
3.0

The website "defaulted" to adding several items to "My Cart". I had to go to each one and set the quantity to zero. The truck I wanted wasn't available but I wasn't told this until I arrived to pick it up. The truck I rented was very dirty inside and had a burned out headlight.

Michael K. 
Rating:
4.0

Customer did not leave a comment.

Barry W. 
Rating:
3.0

Customer did not leave a comment.

PERRY T. 
Rating:
1.0

Upon returning the truck everything was ok ; but later i was charged a fee of $15due to the accusation of the gas not being where it was upon receiving it. The person who checked over the truck said all was correct and now there is a different story. Will not use again and will tell everyone about the experience.

Lateshia S. 
Rating:
5.0

Customer did not leave a comment.

Ron R. 
Rating:
5.0

Customer did not leave a comment.

Ron R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
5.0

Suggestion: Have more than one utility handtruck/dolly on hand. Other than that, great service. Professional and courteous representative at the rental site. Thank you.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

ricky P. 
Rating:
2.0

The lot was a big rig rental spot. he supposedly was not qualified to receive my rental. But he worked this out so it could be left at this location.

stephen W. 
Rating:
5.0

Customer did not leave a comment.

ricky P. 
Rating:
2.0

I had no real problem with the truck or location of the Uhaul center BUT my issue was with the individual working that day...he didn't bother to take the time to show us which truck it was we were renting (there were 3 on the yard) so we had to do trial and error to see which truck matched our key... nor did he want to come out and look over the truck for existing damage because he was to busy watching Netflix on his computer. Just thought I would let you know thank you.

WILLIAM B. 
Rating:
1.0

The service reps were rude and unfriendly. Will not go back to that location

Mary W. 
Rating:
5.0

Excellent experience . Very easy transaction.

scott S. 
Rating:
5.0

Always a professional experience with this site. Great service and excellent staff. I highly recommend them.

PHILLIP G. 
Rating:
5.0

Easy drop off.

Tracy D. 
Rating:
5.0

everything was great

stephen L. 
Rating:
5.0

straps on the trucks would be nice

teresa B. 
Rating:
4.0

Customer did not leave a comment.

Sara G. 
Rating:
4.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

richard F. 
Rating:
4.0

Customer did not leave a comment.

jan R. 
Rating:
2.0

The M&T Pawn shop in Lexington, NC where we picked it up was terrible, put in our order wrong and truck was not clean.. When we dropped it off the guy on Marshall Street in Winston Salem was very rude and then tried to charge us a clean up fee for the truck. He said he would credit that back but we will see what happens.. The whole experience was pretty terrible.

ashton S. 
Rating:
5.0

Customer did not leave a comment.

phillip G. 
Rating:
5.0

Dealer was great. Hours, especially in the morning, might start earlier. I like to start early in the morning in order to beat the heat.

phillip G. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Great place to go, clean and organized. Will go here 1st if I need a uhaul again

jennifer T. 
Rating:
3.0

Customer did not leave a comment.

ROSITA R. 
Rating:
3.0

We did all the steps the night before so we did not have to wait around but we still had to wait and did not get the truck until after 415pm. So that is 45 mins that was wasted and the said to have it back by 3pm. We returned it at 6pm on Saturday. Then they charged us for the entire day on Sunday and up until 10am on Monday. I will never rent a uhaul from that location again. I may never rent a uhaul again, that is how bad this experience was and I wont recommend anyone renting a uhaul from that location that is for sure. Thanks

Scott B. 
Rating:
5.0

This rental was handled very professional and I would recommend this location to anyone.

edward S. 
No reviews have been submitted for this location.

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