Customer Reviews for Manny Mobile Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Manny Mobile Auto

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Brian S. on

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Manny and his wife go out of their way to make sure my experience would be perfect..and it WAS!

Urena F. on

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Office should be more presentable and not smell like cigarettes. But overall being that computer system is down and if your a walk in they still trust people enough to give them a truck if available. They don't turn you away. I'm still getting my uhaul truck with them again.

Ashley E. on

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The staff at Manny greeted me and assisted me through my check out process. They were warm and ensured I had everything I needed prior to leaving.

Steve N. on

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Gwendolyn H. on

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Peter L. on

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Excellent care

Renee S. on

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Bayardo V. on

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Nice friendly people, super helpful.

Richard G. on

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Toni U. on

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Just took the keys and wished me a great day! Perfect service after a long move across the states.

Elizabeth E. on

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Elizabeth E. on

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claire A. on

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james M. on

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Miguel L. on

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Troy S. on

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Amy M. on

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Jessica C. on

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Manny and his wife are amazing! Professional, clean, and great customer service!

Stephanie J. on

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John A. on

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Manny and his wife were fantastic. Very cordial and communicative throughout the entire process, from 2 days prior to pick-up throughout to my return. Highly recommended and will use again soon !!

Pamela S. on

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No improvements. Great experience

eduardo C. on

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Wonderful team,,,,,no hassle,,, clean equipment,, outstanding customer service,, 5 ?? stars,,,

Jason B. on

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Manny is exceptional, not only as a mechanic but, as a person.

Colleen C. on

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Ronald B. on

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Charles J. on

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Andre R. on

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Please make sure the light work in the inside of the back cab. Thank you

william L. on

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SHARON B. on

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Very friendly and helpful.

Sean M. on

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Wade P. on

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Daniel H. on

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The advertised hours need to match those actually operated. If your vendors cannot provide the equipment that was reserved online they need to call the customer directly rather than email an altered reservation the day before scheduled pickup! Manny and Mari did a great job of picking up the pieces your online reservation crapped out! I recommend y’all deal directly with an agent as it seems that nobody who answers the “help” line can do anything but transfer you to another line! Another bunch of Silly Old Boys running a Bologna Sausage “business”!

Valdir M. on

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Richard K. on

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David J. on

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michael N. on

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Jennifer Z. on

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Fast friendly service, knowledgeable & a pleasant experience all the way around. Will definitely be using in the future! Thank you for making our move an easy transition??

William S. on

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No one showed up for work. Business was closed

Christopher W. on

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Horrible experience. Will NEVER rent again. Even when contacting them about the issues, no one would even help me then. I was charged for something I told them I didn’t not want and customer service wouldn’t refund the amount they charged me.

Randy T. on

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JOHN S. on

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Alex W. on

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marla K. on

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Manny stayed late and waited for us. He was so nice and accommodating. I will always go to him from now on.

Avery K. on

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Highly recommend this place

Roxana R. on

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David A. on

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Ronald S. on

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Sonia D. on

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This location is not open on Saturdays unless you have an appt not open sunday . The phone line has a message with no time as to what time they are open from or if they have a drop box.

Karin O. on

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Everything was perfect like always I have always used U-Haul I don’t think there is nothing to improve

Brian L. on

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Patricia D. on

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Patricia D. on

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We were very disappointed & dissatisfied with the fact that we weren’t able to drop off at 12865 NW 7 Av as we were extremely exhausted from travel & unloading. Both times renting, we finished unloading at approximately 4:30am. The personnel at this location refused to take the vehicles although scheduling made arrangements for them to do so (with two different rentals). First time we were told to drive to another location (to Sunflex on NW 103 St & 7 Av) for drop off & because we were unable to locate it, they accepted the 1st rental after scheduling got involved. The final rental was flat out denied drop off & we were threatened with a $400 fee if we dropped off although scheduling explained that it was fine to except vehicle without a charge. As an active member of the community & a retiree from the nearby police department, I will make certain to inform as many people as possible that this particular location was quite uncooperative with its clientele. We were highly disappointed because as we were exhausted and simply trying to return the vehicles safely without causing accidents or incidents of any type. It is quite sad that a large business can not work with its customers!

Wolfgang P. on

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Robert D. on

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Raj E. on

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Tobi G. on

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A very positive experience overall. This is the 2nd time I have used this U-Haul dealer.

Edward D. on

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Sam K. on

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All went well with the move Thanks

Gary V. on

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Steve S. on

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MICHAEL N. on

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Stephany L. on

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Manny was so helpful....the best!

Daniel E. on

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This is at a biker shop or bar. Not very welcoming and they, too, have parking wars.

thomas G. on

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they had to send me to another location didn''t have room for unit

Ernest H. on

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The staff was very friendly and helpful would not change anything. Thank you ??

Dennis P. on

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Great location and owners are wonderful to work with. Highly recommended!

bronie G. on

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Robbie R. on

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DENYS Z. on

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Very friendly attention and equipment was ready as scheduled

Mark S. on

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suzanne C. on

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Excellent service!

chris L. on

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They over charged us for our rental!!

Lauren B. on

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I rent Uhaul trucks regularly. The trucks from Manny Mobile were excellent. The trucks were clean and working properly. Prior to picking up the truck and then, returning the truck, the process was easy and Mari was very pleasant to work with. If you have to rent a truck in the Cape Coral/Fort Myers area, rent it from Manny Mobile. You will enjoy the experience.

Brenda J A. on

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Lorena R. on

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Anne D. on

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Friendly, professional and efficient service.

jean C. on

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JUDY H. on

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LAZARO R. on

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Pablo D. on

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SILVIA J. on

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PAUL R. on

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Judith W. on

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Clean up the waiting area.

CARLOS F. on

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Did night drop and parking was scarce.

Raymond J. on

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Paul B. on

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Jason G. on

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Reserved trailer. Was called stating trailer not available. Transferred to another location 40 minutes away. When arrived, they did not have a trailer in stock. Was sent back to another location 1 mile from original reservation.

Gregory R. on

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Charles M. on

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James B. on

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More than willing to assist disconnect trailer and was very friendly

robert S. on

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Nothing it was a great new truck and very friendly service. Very pleased!

Terry R. on

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Our U-Haul truck was excellent. Everything went very smoothly. No problems at all. I won’t hesitate to rent a U-Haul truck again.

Matt K. on

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Brittany S. on

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Employee should of contacted uhaul location where truck was picked up to verify their employee was indeed the one who marked on my paper work saying tank was at 1/4 And not 3/8 instead they told me nothing was in system and they couldn't accept the scribble on my documents and charged me for gas

jose A. on

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Peter R. on

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Lee H. on

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daniel K. on

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Stop hooking up trailers to your customers vechicles if you will not be taking responsibility for anything that goes wrong. If I made a mistake then I would take the blame but, to lie and say that I was the one who hooked up my trailer is a very bad call. Very disappointed, will never us u- haul again. In fact I will go out of my way to let everyone I know about the dishonesty I have experienced.

MICHAEL S. on

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Bruce P. on

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I reserved a unit for Friday morning at 07:00 a.m. at the big u-haul center on Cleveland only to be sent to Manny's at 10:00 a.m. pick up time. That put me 3 hours behind schedule and that I had a crew at my house at 08:00 to help load the truck.....that means the help sat there for almost 3 hours waiting for me to arrive with the unit !!! Then as I am enroute to my destination I receive a call rerouting me to a different drop location, that by the way was a dumpy rundown mess !!! To bad u-haul can't get their act together !!! This WILL BE THE LAST TIME I USE U-HAUL !!! Penske next time !!!