Customer Reviews for Manorville True Value

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Manorville True Value

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PETE C. on

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more familiar with the tactical equipment

IAN R. on

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Customer did not leave a comment.

Scott S. on

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Michael Z. on

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Although we had quite the experience; a missing truck, flat tire and rim and nearly a day delay, I will say it was still a positive experience. The situation was really out of everyone’s control (it was the fault of the previous driver/renter) I feel like Uhaul really dealt with it well. They kept us in the loop with the situation the whole time and even though the delay really was a major inconvenience, I felt like they were very apologetic and understanding.

Richard F. on

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Inform the customer by phone call of any changes, inform the customer of availability of a bigger truck in another town with the miles comped. I would’ve done this if I knew this was available to me. I needed a 17-20 footer and had to do 2 trips with a 15 footer.

james m. on

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Elizabeth M. on

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Computer system needs to be updated for the computer challenged employees. Also, not everyone has a smart phone to upload your license photo. Other then that the employees really tried hard and were friendly.

Donald W. on

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frank c. on

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Speed up the rental process. I think the staff needs to be trained on using the computer system. I needed a rental last minute and did not have time to go online and book it myself.

Sharon C. on

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I recieved great customer service from this location

Andrew H. on

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Very good

MARY S. on

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DEBORAH V. on

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Robert P. on

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Kevin D. on

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That’s my local hardware store. Good guys. No issues there.

ed l. on

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The vehicle ran terrible with loud clicking noise. The sound was so loud, I couldn’t even speak to my passenger. Being I needed a vehicle, I utilized what was given to me. I had used Hertz in the pst numerous times without a similar situation occurring. In the future for safety reasons, I believe the vehicles should be tested prior to rentals!

Patric L. on

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Charles W. on

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Van smelled like smoke. Had paint all over it was overcharged for insurance.

Robert G. on

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Alexander G. on

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Robert S. on

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Andrew S. on

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I rented online one week prior selecting Manorville. Reservation came back Mastic. I called and got a BS story why it was changed.l went to my local True Value and they had plenty of of the truck I needed and was able to set it up. It seems to me someone knows someone to redirect rentals. Please correct this. This is not the perception U Haul would approve off. Thank you, Andy

THOMAS A. on

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jeanne m. on

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Truck was dirty smelled like cigarettes. For the money these trucks should be spotless.

Timothy B. on

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Marylouise P. on

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The computer system was just newly installed or updated the day before and the store had difficulty accessing my reservation and paying for it. But in the end, all worked out. It just took extra time.

Dennis L. on

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Excellent experience all around pleasant

Gary K. on

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Give. Out tee shirts

RICHARD H. on

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William E. on

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MARK R. on

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Peter H. on

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Zachary E. on

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Provide training for store operators on how to use computer software or develop better and more intuitive software. Also, on how to explain pricing breakdown. They should be able to answer questions about charges.

Matthew F. on

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In store should have same rate as online. Had to go to sight and reserve to get. 99 cent mile offer vs the store being able to pull up on computer and honor the offer. Also sight automatically filled in qtys on extras and i had to zero out.