Customer Reviews for Marconi Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Marconi Self Storage

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jeff j. on

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Great and convenient location. Will be renting again from this location.

Margaret R. on

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The on line pick up was too time consuming. When I went inside to get key, the manager got me out of there quick. Next time I will not use the on line pick up; I'll just go into the office...could have been out of there much quicker!

RUEBEN B. on

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Mark F. on

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Angel R. on

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Newer vehicles to go one way local vehicles could be The one I got but I was afraid not to be able to reach my destination because of the vehicle I was given it seen to have something wrong it feels to heavy for the load I was carrying it was not even 3000 pounds and it feel to heavy.

john f. on

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Clyde N. on

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john f. on

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DONNA D. on

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Dave H. on

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Keep up the friendly service

Gail D. on

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Computer was having problems and took twice as long to check out truck. Otherwise it was a good experience

EMILY O. on

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TERRY R. on

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claudia h. on

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The lady behind the counter did a great job. Good, smile on her face, attitude. The computer was down, and she called another location and they had the same problem. So she manually did the paperwork, apologized for the time it took to paper me out. Anyway, all in all, my move was stress free. Thank you.

mathew H. on

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The lady who closed my rental was awesome!! I'd use this uhaul location just for her

robert l. on

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Kellie F. on

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Customer service was wonderful. We will be back.

THOMAS D. on

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Shawn G. on

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Everything went smoothly. The receptionist at the storage center was very friendly and we were in and out in about 10 min.

Daniel B. on

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Excellent and friendly customer service!

Michelle P. on

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computer failed. couldn't process payment on site. what a hassle.

Judith K. on

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Jaime P. on

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PHILIP S. on

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Patricia T. on

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david m. on

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Had a change of pick up location that didn't work for me. Called, found a better pick up place, everyone was very helpful. The employee at pick up location was great. Overall very happy with the entire experience, thanks.

Julie J. on

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DENISE W. on

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Tiffany D. on

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Craig M. on

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David M. on

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Mohammad S. on

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Dan T. on

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Great customer service. Friendly and helpful

Robert M. on

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N'guessan Sylver Y. on

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Matt B. on

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Great service, if I had to will use them again.

kimberly s. on

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FNU H. on

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Ahmad Zia R. on

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bret a. on

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Your company put my family and I in extreme danger by renting out an auto transport with both rear leaf springs broken. We had to stop in Bakersfield to have it repaired and were told we were lucky the axil did not come off and caused a fatal accident. The truck was filthy when I picked it up, and the original U Haul on El Camino Ave in Sacramento botched up my reservation, causing me to have to pick up the truck and auto transport at two different locations, adding to the mileage. I am still waiting for a reasonable refund from your company, and am extremely disappointed with your corporation. I will be putting the most negative reviews on all my Twitter and Facebook accounts describing our nightmare ordeal. We may speak to an attorney regarding your negligence with the equipment.

Jesus B. on

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The representative never asked me about the insurance for the uhaul. It would of been nice to have the option to refuse the insurance. I noticed I was charged for insurance till I went to return the truck. I had to pay 8 days of insurance.. no good..

Thomas D. on

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Troy B. on

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Anton S. on

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paul s. on

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crystal f. on

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