Customer Reviews for Marcus Trailers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Marcus Trailers

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dorianne g. on

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The area is a little awkward to get to but the equipment and people were awesome to work with. Drop off was even easier and we were sent a final bill online the next day, it ended up being less expensive than we thought.

MIA T. on

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The van I rented was full of cigarette smoke, much could not be loaded until the day of driving due to the smell, so I had to load much without help since they came the night before to load and I did not leave until morning.

Robert K. on

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There was some trash and an apple left in the vehichle that we had to clean out.

bob s. on

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This is the store to rent your next Uhaul!! The guys, Jim and Al, are fantastic : )

Jerry S. on

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Customer did not leave a comment.

Michael S. on

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I reserved a U-haul(had conformation 1 month prior to p.u.) 1 block from my house only to be told I had to pick up the U-haul at a different location costing me time and money the day b4 the move :(

charles e. on

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THE GENTLEMEN THERE ARE ALWAYS VERY RESPECTFUL AND KIND. EASY IN AND OUT PROCESS. ALWAYS BEEN HAPPY WITH THIS LOCATION...

Shawna A. on

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I didn't know where the drop box was. I had to drop off my uhaul after hours and it would be great if the location of the drop key was specified on the door of the office.

bob s. on

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I use these guys every time! Jim and Al make the process so easy! Highly recommended ": )

Betsy A. on

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melissa g. on

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When I picked up the truck, it was full and clean. I tested the lights and the wipers to ale sure they worked. I did NOT check to make sure the wiper fluid worked. It didn't and it made for a longer miserable drive

Eric W. on

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Ginny S. on

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Lynn K. on

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Robert K. on

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Uhaul needs to improve their online reservation system. I reserved the van at one location, then when I was contacted to confirm it, I was told that I had to pick it up at a different location. This ended up in costing me more money for extra mileage.

susan r. on

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Excellent customer service! Thank you!

bob s. on

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Love renting from this location! Always clean and professional. Thanks to Jim and Al for helping me along the way!