We had to have this uhaul towed due to it breaking down AFTER we had payed movers to load it. Most of our antiques were damaged when we arrived home AND YOU CHATGED US FIR THE DAY WE LIOST DUE TO YOUR EQUIPMENT BREAKING DOEN. VERY DISPLEASEDScott H.
Customer Reviews for Mariner Mayberry Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The building was bordered up, there was no info available to where drop the keys, I felt like I was making a mistake if I left the truck at this location. The number I was told to call, drops no one answers and no answering service. Very discouraging and sketchy.. wasted more time walking the property before I noticed a drop box.Anthony S.
The closing process was quick and easy through Uhail with the exception that we were charged an overage that we were unaware of until the end of the process. A better explaination through the app is needed. Of course, we had to pay, instead of disputing as we did not have personnel at the drop off location to help us and we had to return the truck. Not good business.James M.
Truck was dirty and had less than 1/4 tank of gasPatricia M.
Customer did not leave a comment.Floyd H.
Location was closed for remodeling and there was no staff just a key drop box.Ronny B.
The whole setup was a horrible experienceJustina M.
No one there. I was asked to phone them when I got to Florida and the phone number was not in service. I went to drop the truck off and waited for someone but had to eventually call customer service. I ended up being charged for late return which was not true. I would NEVER recommend this place!!!!Taru C.
Human interaction, the whole thing is a mess, it took almost 2 hours to end up with keys to a a truck, and not the one I requested and was told it was there.Ken W.
Customer did not leave a comment.CLAUDIA C.
Not a safe location with the abandoned gas stationTamara G.
have pickups with office personnel, doing it on the phone sucks.jerald C.
Customer did not leave a comment.CLEMENT G.
This is an unstaffed pick up / drop off location. Both Google and the U-Haul site listed it as open 24-hours, which is very misleading. It should indicate that it is unstaffed. It was very unnerving to drop off a trailer (with no key to turn in) with no one there to check it in. Your listings need better information.Kathy B.
Customer did not leave a comment.Dave P.
Customer did not leave a comment.William S.