Excellent very friendly
TRACY D.
Customer Reviews for Marion Lumber Co
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing Gale is wonderful and easy to work with
BARBARA C.I ordered a dolly and blankets and was charged for them but didn't get them in my pick up.
Jared R.Very friendly and easy to drop off.
victoria C.The gentleman that helped me in store was respectful and a delight. Has a great sense of downhome humor. It was great service!
Jacqueline R.Good "down home" sevice. Convenient location for rural customers.
Linda E.Great service from the staff at Marion Lumber Yard!
John S.Tried to rent in Houghton Lake Mi waited for 2 days for a call back and nothing.
Joshua K.Not a thing.
Paul K.Great customer service and an easy place to drop off the truck and trailer.
Thomas L.Quick friendly, Gail treated me like an old friend!
PETER A.The only improvement for me would be to find a truck closer to my location in Gladwin
don M.No need.
Paul K.The whole experience was the best it could be. The owner of the lumberyard was terrific and explained everything perfectly also the price was just right for my needs thank you
CHAD N.Great service, will recommend highly.
Kathy R.Marion Lumber Yard is a great place to do business. Knowledgeable staff that deals with you honestly and doesn't try to sell you things you don't need to extract more money from you. Item worked exactly as described, with no problems.
JUDITH A.No need to improve .
Paul K.Marion Lumber fellas are nice guys and very helpful, with a good sense of humor! I will recommend this place to everyone! Thanks again Marion Lumber!
marilyn W.Very good experience. No issues with the trailer.
GARY M.trip was uneventful and drop off was easy and smooth
DAVID R.I was required to sign the damage and fuel amount paperwork before I was allowed to check for myself. It turned out it did not have half tank of gas as stated, but I still had to return truck with half, and I did.
Lyla M.Excellent staff and service!
CRAIG T.Nothing everything went smoothly
chris C.Really great service at both ends and I was pleasantly surprised at the newness of the truck.
JOHN D.I am satisfied with UHaul every time I elicit their services. Marion UHaul and Lumber is an excellent location to do service with. They have very courtious and knowledgeable staff.
TRAVIS M.marion lumber was the only location that knew the product and sold the product. pleasure to deal with them. other area stores did not answer the phone, or did not know the product. losing root's service was a big loss in 49651 area code.
james G.Was told if I reserved ahead with fifty dollar fee using credit card my car dolly was guaranteed to be at my preferred location.it was not.had to drive way out of my way.not very happy about that.
amy M.We ordered the truck 2weeks in advance to have it available at the town we were moving from. Instead we haf to drive 30 miles to Marion Mi to pick it up. Once there the truck would not start. Dead battery. After a jump and an hour and a half later we did end up with a truck. I feel that we were duped into believing that thw truck would be where we requested. It was notthe folks in Marion but U Haul iyself
bob S.Very amiable and helpful individuals provided most excellent service. Recommend highly!
CRAIG T.Customer service at this location was wonderful and no changes could have made the experience better.
WILLIAM J.