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Teery M
Customer Reviews for Marion Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was absolutely amazing, and Joe, the manager himself personally helped with hook up and unhooking. Impeccable service!
JOHN MEverything was great. Customer service was excellent on the phone as well as in person. Everyone was very friendly.
Tamicia WVery clean facility. Staff is easy to communicate with. Great storage space.
alniesha l | Overall ExperienceGreat customer service, extremely helpful. It was a pleasant experience
Patricia SGreat experience, made my move easy
Jeff WWe left our travel trailer there for 2 months. We live in New York and travel to Florida in January. We felt very comfortable leaving the trailer there for November and December. We will be back there every year!!
CHARLES R | Overall ExperienceGreat customer service, and he explained thoroughly all the details.
felix fVery nice great customer service and willing to work with you
Devon SContinue being kind and helpful.
Reynolds BWell, this location charged us for fuel, when we received the trucks empty!!!they could read our info and knew we got them empty. Why charge us, when the previous customer was charged for not fueling the trucks. As noted in the pick up location. If a customer is charged for fuel, then fill the trucks. If a customer receives a truck 6 miles till empty, why are they charged to fuel that truck to the 1/4 tank status?that seems to be double charging!!!! If I receive it empty I should be able to return it empty!
Randall CNothing everything was perfect this is my second time using them
Sabrina FThe truck only had 11 milles of gas and front windshield was dirty.
Tammy TVery friendly staff. The truck was clean but it was making a lot of weird noises as if it needed to be serviced. It got the job done though.
Georgia CGreat place to store a 24 foot enclosed trailer.
EDWARD W | Overall ExperienceProduct and service are always great!!
steve jThe customer service was wonderful!!!👍
Isaiah FN/a
Tomeka BThey are the best! Professional and courteous. You need a uhaul don't go anywhere else.
Michael WNothing
Wanda FNice people ,good service
JOHN SGreat service!
Angel HYall service is excellent.
Wanda FIt was easy to drive. It was clean. Contact members were excellent to deal with. Great experience. Thank you.
Linda SAlways the staff is great!
HERVE TMake sure customer understands that $1.00 per mile is clear. I had to pick up in Darlington and I informed the representative on the phone that I would have to travel to Lake City, SC and arrive in Marion, SC. This distance exceeded 38 miles.
Charlena PThe customer service was excellent. The manger and secretary was extremely nice and helpful.
Regina DGreat customer service!
ROGERLEE JOwner was very helpful. A+++
Jeromy SThe initial drop off point was closed. It took me 4 phone calls with multiple transfers to be sent to this location. Both the website and the people on the phone showed the original location was open until 6:00 PM, but it was closed. I called the number on the door and the recorder said they were not taking messages. The employee at the Marion location was very helpful.
lynn bJoe is always kind, courteous and helpful. We go out of our way to return equipment at his location.
Steven PI can't think of any improvements, the staff was very friendly, and there was plenty of room to maneuver and park the 26' truck.
Hayden CWONDERDUL Uhaul Facility! Navy Veteran after 38yrs, I Moved back home to Mullins from Maryland took almost 3 weeks...The team (especially Melissa) provided oustanding support amd patience! I will definitly rent from them again.
Edla VThe staff are very rude and disrespectful I won’t recommend this facility to anyone.
Kiana G | Overall ExperienceNothing
Roger Oit has been a great experience
James K | Overall ExperienceProfessional, efficient, friendly, thorough. A seamless experience.
Michael GThe staff at this location is Wonderful!!!!! The easiest and best rental experience I have ever had. We were completely satisfied. They were just incredibly nice people all around.
Harry TN/A
Johnny NContinue as professionaly as you are.
Gloria EGreat staff to work with, fully explained everything and knowledgeable.
Gregory LEvery bit as great as the Augusta Maine location with the extra exceptional southern hospitality they are known for. Bravo to both teams
Beatrice LHands down the best and nicest place to rent from. Marion self storage is full of great people who make the process quick, easy, and friendly. Uhaul trailers are all the same, it's the location that makes the difference, and there isn't a better place to go than here
KARL DI'll appreciate all that they do and done everything was great and wonderful U-Haul is right on time. Kelly Davis Thank you for your business
Kelly DEverything was perfect.
CHAUNEE MThey are great people. I have rented several occasions and they never seem to disappoint. Five star service!!!
BRITTANY MThis was an awesome place for my drop off. They took the time to answer questions about future rentals. Easy in and out. These guys/gals get 5 stars 🌟 in my book!
Steven PEverything was wonderful
BRITTANY MI was charged additional monies for gas but it was the amount that was in it when I picked it up. I will contact the location for payment issues.
LEON EThe staff was AMAZING!!! They were very friendly and knowledgeable. 10/10 I would definitely recommend!!!
JESSICA Gyou cannot improve on perfect. The place was clean and well organized. The people were very helpful and knew their business.
ROBERT BIf the rating had an awesome button this would be it
RICHARD DDrop off was Excellent!!!
RANDOLPH LNothing everything was good.
NELLIE ENothing
john gTRUCK WAS JUNK AND THE CAR DOLLY WAS BROKEN AND RUSTY AND I HAVE THE PICTURES TO PROVE IT
Michael GGreat people courteous and helpful
ERICK RBest Uhaul experience I've ever had. I will definitely be back
John MVery secure. Staff very helpful. Access limited to business hours.
Tom K | Overall ExperienceNothing. Everything was excellent. I will gladly drive the extra 25 miles to Marion rather than renting local. All the local U-Haul dealers don't have everything I need, but Marion Sell Storage does!
ROSANNE DThe South Carolina United Methodist Disaster Recovery ministry utilized Marion Self Storage for almost 2 years due to our Hurricane Florence recovery efforts. I truly would say this facility gave service that was over and beyond what would be expected. Everything from installing a remote door so our volunteers and vendors could have access to materials and supplies, to assisting in the delivery and unloading and forklift operation to assist us during a critical time delivery of roofing shingles. I would HIGHLY and without reservations recommend them to anyone considering storage and/or truck rental. On numerous occasions we needed truck rental, and they were always ready, clean, and filled with gas. Ken Kreitz Disaster Recovery Administrator
South C | Overall ExperienceI could not of had a more pleasant experience. Thanks for all your help, I will pass on the great experience I had there.
Micheal A | Overall ExperienceVery well kept. Staff always friendly and helpful.
MARION C | Overall ExperienceEven with all of the rain and floods, the units still remain dry!!! I’ll definitely recommend and would use again if needed!
Clotella C | Overall ExperienceBest stoage experiene I have ever had. Very professional ,staff. clean and neat facility. Very good operation. extremely satisfied
Roscoe H | Overall Experience