Hire experienced associates. Train your personnel on customer service. The trucks are not maintained. Most are dented and all scratched up.
catherine g
Customer Reviews for Marshal Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The man who helped me was extremely nice and helpful this is the only location I will use now
Monique MU-Haul "lost" my first reservation. Then they booked the incorrect truck. Everytime you call, you talk to a different person. This was a terrible experience. The place I finally picked up the equipment was first rate but getting the correct reservation was excruciating.
Steven RVery personable person and I would do business there again.
Jennifer LMr. Marshal was great! I will definitely recommend!!!
Jason L🛑 I will not tell family or friends to come to u-Haul in Forestdale real disrespectful and it take some months. Be for you to get your money back give this place a one star!
LATASHA BEverything was Great!!
vinginia tpersonnel very polite and helpful
gwen wBetter drop off location
Billy RExtremely friendly, helpful. I can stay and talk with Mr. Marshall for hours even without renting a unit.
Keith CClean the vehicle’s
Louise MNothing
patricia lA little stressful having pickup site changed constantly
Emily AMarshall was very nice and professional and will definitely use him in the future for any uhaul needs.
anne cMr. McNeal was very friendly and easy to work with. I will definitely us his U-haul location again. Great representative of U-haul!!
BILLY HVery nice, but not at all professional. Can’t even tell where you are supposed to go.
Sean L