Steve is a great guy and extremely professional
patrick m
Customer Reviews for Marshfield Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service, made me feel right at home in our new town. Could not be happier.
Tim BThis is the best Uhaul dealer. Always a trouble-free transaction, and first rate equipment.
STEVE GRental was quite simple to process.
John RThe floor mat between the seats was moldy. There was also mold on the seatbelts and the dashboard. We wiped it down before we gave it back. It looked like the person before us spilled something in there.
Kelly DExcellent.
John RWith all the rain we are having, the truck I rented needs new windshield wipers. At one point, the rain was coming down pretty good and could hardly see out of the windshield, due to bad wipers
Karen LI can't say enough good things about the help I received here. From start to finish it was the best. He went above and beyond. Also when I was returning the truck, I was having issues with the App, I wasn't familiar with it and hadn't used it before, I forgot to get gas but had to leave for the airport and stressed, another gentleman helped me to return online and took care of it for me. I will definitely be using them again when needed. Thank you both!!
Nolanne ACourteous customer service, convenient and clean location, excellent equipment. A great U-Haul experience all around.
John MSteve was A+
PATRICIA VThis review supersedes my initial negative review: I had a friend pick up the truck and so I was not there to hear the explanation of the fuel credit. I was given a credit for taking the truck with less than 1/4 tank (it had 1/8 of a tank). When I returned the vehicle with 1/8 of a tank, they reversed the previous credit that was applied. Therefore, I did NOT pay an additional fuel charge. I really appreciate the contact made by the company to clarify the situation after reading my initial review. Kudos on the customer service.
Vincent SExcellent budiness with a friendly and helpful owner.
ROLF KNothing! We were very pleased
Thomas BFrom start in one town to finish in another both locations were professional helpful & wonderful. Took a lot of stress off the move
Heidi REquipment in good condition, extremely professional staff.
Eamon BFix the network the system sucks it took over 30 minutes to process the paper work ...
JAMES TMake the office easier to locate upon arrival.
Bridgett DExcellent customer service
Thomas MThe truck had a very strong odor of cigars… the dash had cigar ash all over it
Adan JGreat service. Appreciated his prompt attention to our need of two different trailer sizes.
Volinda FEverything was good!
shelly MVery efficient and easy. Just pulled into driveway for trailer drop off.
Lisa RSteve is an asset to u-haul. He went out of his way to help me and was very professional. The best UHAUL dealer in Coos Bay Noth Bend area. Thank you!
Donna HThe people did not have the vehicle I reserved however called around and found me a truck at a different location, so I drove over there, and they told me they had other reservation for early AM so I had to have it back before my 24-hour paid time. All the local employees were great and that made it much easier to not get frustrated.
Melissa hFive star all the way around!
Michael CDropped off my vehicle outside of business hours. U-haul changed my drop location without asking. I had requested a specific drop location for a reason - so not sure why the change, but it was frustrating.
Becky TI do a lot of renting from U-Haul I must say this is probably one of the nicer places I've rented from
Douglas AThe staff at this location were extraordinary! They took care of me above and beyond the call of duty.
Paul RMake sure employee actually goes over the contract with renter so the person renting knows that there is a set time on the day its due back to the store. Steve at the location I rented from never once went over my contract with me.
timothy mNothing, great experience!
Avianna CThis is an awesome U-haul dealer!
STEVE GDidn't come up on a yelp search, literally not visible from the street. We couldn't find it till we drove into an alley nearby to turn around and look again on a third passing; once at the end of the alley, we saw a few bright orange trailers parked a building or so away...
EMILY RThere is a closer location to our house but we were told we had to return the trailer to this location. Not convenient at all. There was no staff on site to direct us where to park the trailer. There was no staff to assist with the unhooking process. My husband and I had to lift it off of the hitch and it was very difficult. We will not use this location in the future.
Terry TEverything about the experience was good.
Gregory HNothing!! Great customer service, super friendly and very personable. Will recommend to friends and family
James PExcellent 😁!
Tom BAwesome service!
ELAINE MIt was a good experience all around.
Tom BI liked the facility. I hated how U-Haul treated me. I had 2 issues both were bad. I feel that doesn't care
CAMILLUS BEverything was great
HERIBERTO RAnother great experience
STEVEN JMake sure the person that you rent from is on time when you go to pick up. I waited about 1/2 hour before he showed up.
Sheila SThis location is always great and friendly with fantastic communication. I prefer them to any other location here in the CB area.
Rachel W