Customer Reviews for Marysville Car Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Marysville Car Care

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fred W. on

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All good

Melvin K. on

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nothing, staff were excellent, truck and equipment excellent

Melanie A. on

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It was convenient and the truck was very clean. However, I did pay for a utility dolly and it was not in the truck. I didn’t realize it until I got to my location. When I called they could take it off my bill.

joseph S. on

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Very helpful and efficient I've used this local before and eould not hesitate to use them again

Stephen P. on

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Customer did not leave a comment.

Adrian A. on

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I did not rent this trailer. After much investigation with the uhaul location it appears my brother rented this trailer and the uhaul location used my information. How does a uhaul leave a uhaul facility without ID verification that the name on the contract matches the person leaving with the equipment? Gross negligence is how or pure stupidity either way it should never happen.

zbigniew K. on

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Customer did not leave a comment.

Luis L. on

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System indicated availability of boxes and protectors but in reality there where not enough. Service and all other aspects were great.

Paul or carolyn S. on

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Great rental location and staff

Shannon S. on

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Truck was easy to find, truck was clean. The staff inside were incredibly nice, easy to find drop box, easy to follow return instructions. Thank you.

THOMAS F. on

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Nothing, great experience. Worked well.

Diane J. on

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Customer did not leave a comment.

Lindsay H. on

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Customer did not leave a comment.

DON M. on

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Customer did not leave a comment.

Tim M. on

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Pat B. on

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Steven L. on

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My whole experience with uhaul was horrible. I went to one location and after waiting for an hour in line, I was told my uhaul was not there. The gentleman wrote in the notes that $100 would be taken off but I had to go to another location. As I showed up to the other location they expected me to wait in a long line that appeared to take another hour, to which I refused. The new location finally accommodated me and gave me the trailer which I appreciated. They however, said they could not give me the $100 back. The following day my wife called uhaul and they directed me to a storage location in Port Huron, MI saying they would give me the one month free, which was to be included. Upon signing up for the storage the employee informed me the location would not grant the free month. After the previous days fiasco I just paid for the storage to get this move done. On August 2, my wife called uhaul to get the $100 back which they said they would but not until the trailer was returned. My wife informed the person on the phone that we had returned the trailer several days before. That I find very odd. We will see if I ever get that money!! The person on the phone refused to do anything about the storage and basically said it was our problem. Clearly it is our problem! However, we were told by a uhaul representative to use that location. In my opinion this is terrible customer service and the whole move was a horrible experience. I have used uhaul many times and refuse to ever use your service ever again and will tell everyone I know about the situation.

Kenny C. on

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Customer did not leave a comment.

Jennifer W. on

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zbigniew K. on

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For double axle need jack to unhook the trailer.

Lisamarie T. on

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Great customer service!! They will help you with every step to make your move smooth and easy!!

Myronandrew Q. on

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Customer did not leave a comment.

Janet B. on

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marlene T. on

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Customer did not leave a comment.

Amy T. on

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Customer did not leave a comment.

terry C. on

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Customer did not leave a comment.

Daniel M. on

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Wish the 15 foot truck had cruise control. Ben Z takes good care of his customers. He is a pleasure to work with.

BRIAN C. on

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The guys at Marysville Auto Center Uhaul have done an excellent job with maintaining their trucks. For the 3 or 4 years I’ve been renting from them I’ve never had any problems.

Harold B. on

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Customer did not leave a comment.

John C. on

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Customer did not leave a comment.

BRIAN C. on

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Customer did not leave a comment.

RYAN G. on

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Customer did not leave a comment.