We received white glove treatment, everyone was very helpful. Especially the manager!
Anka P
Customer Reviews for Master Care Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Continue to provide a reliable product and excellent customer service. U-Haul definitely remains my number one go to.
Francisco MMake sure running lights and license plate lights work when you're traveling in the desert at night time you cannot see this trailer I got pulled over and it wasn't a pleasant thing no help from roadside assistance when you're out in the middle of the desert and it takes 3 hours to send someone
armondo bFriendly and quick service. Easy to get truck needed. Good availability of what I needed.
Charles JStaff was very friendly and accommodating definitely will keep using this location
Victor GMake mobile pick up easier.
Luis MEverything it’s ok
Luis EThe staff was friendly and very professional.
frank cIt rained and The trailer leaked. Many of our items inside were wet. Not happy. The people at the location were very good.
Paul PWas pleasantly surprised how quickly the staff took care of me. I was able to turn in the truck in record time. The man was friendly and quick. Thank you very much!
Carolina CGREAT FAST FRIENDLY SERVICE.
erik bgood fast friendly service
erik bSuper customer Service.
CLAUDIA NQuick and easy, great service!
Andrea Pthey charge me extra fuel and I have evidence that I return the truck with the same level as I receive it.
Jorge SThey didn't have time for me. They told me the guy who receives equipment had other customers in front of me (which is fine) but I didn't see anyone helping other customers. I ended up dropping it off using the app.
Thomas BEmployees were busy taking care of the Oil Change shop . I was waiting in line and it took about 10 minutes to someone to start helping me.
SERGIO EKiki at the rental place was amazing as always, this is probably the 5th time this year we rent this trailer, we have a huge yard and use it when we have to haul yard waste to the dump. It is a great trailer at a great price
MARTIN IBusiness was closed so I dropped off after hours which was easy and efficient!
Tom FTook a long time.
Abdullah SGreat and friendly staff.
Mario MGreat customer service. The truck got us from point A to point B but it felt like it was struggling. Might need a check-up.
Gabina SExcellent service!!
PLUTARCO FDropped trailer after hours No issues
LANA SOur equipment was not ready, as the previous customer didn't return the keys. We were offered a smaller truck, no discount, and the truck smelled of cigarette smoke. Screw U Haul, never again.
Charles cVery convenient and good customer service
NANCY JService gent that helped me (maybe his name is Kiki) was awesome. Great guy and helpful.
RONNIE WThe representative at this location is the best! You should send him a bonus! He makes me feels like family I wish I could leave tips! If you have question pílese email me! Thanks!!
Jose JMuy buen servicio al cliente
sandra nStaff was also very helpful and professional and even backed the trailer in for me.
manuel PSafety issue no lights working
joel scoolness
Adrian Aki ki is best manager best job all time he is very nice
Mark HNone at this time
Jorge CThey were amazing at this location! So nice and helpful and just a great experience all around!
Janelle GGreat experience, staff on site was super helpful.
Agustin GDropped after hours
Julian RGreat customer service
Henry HWe customer service from everybody
Henry HMuy buen servicio con excelente trato y eficiencia. Gracias
Maria DVery bad service!
IVETTE VKiki was of GREAT help. I always go to this location due to their excellent service and will continue for future rentals!!!
GUSTAVO GStaff was awesome and helpful.
Anita PCheck trucks better had a blow out not 10 miles away empty truck needed new tires front end vibrates between 55 and 65 pulls hard right and missing two furniture covers payed for 12
James ZHelpful and friendly. Will use again and recommend to family and friends
Neal RFast and friendly
DONALD TVery Responsive and a Pleasure to work with!
JERRY WVery convenient location and was greeted and taken care of in a timely manner
Jorge CI've had consistently good experiences at Master Care Lube, whether for renting U-Hauls or bringing my car there to get checked out. Very friendly and accommodating people.
Andrew S