Customer Reviews for Matlock Enterprises

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Matlock Enterprises

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Robin H. on

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Customer did not leave a comment.

colton C. on

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Norman W. on

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Jeniffer B. on

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More equipment available in the area

Janet S. on

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Business was closed, did not interact with anyone

Ronnie P. on

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Good

Napoleon J. on

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Everything. The auto transporter we rented was faulty and malfunctioned causing the wheel the catch on fire.

Monica L. on

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Nothing at this time

Rickey A. on

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Kristopher F. on

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Zachary A. on

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When clicking the driving directions link on your website, or searching the address from your website in Google Maps, it took me to the wrong place. It was only when I searched Google Maps for "uhaul" that I was able to find the pickup location. Upon trying to complete the rental process the gentleman told me that the uhaul computer was telling him the towing capacity on my Escalade was only 5000 pounds and that I couldn't pull the trailer with it. This is inaccurate, the towing capacity of the Escalade is 8100 pounds and the hitch is rated at 10000.

Timothy M. on

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Old, crotchety and argumentative staff...didn't take long to pick up the trailer, thank goodness, but I didn't like my vehicle being out of sight with the technician while they hooked it up. Guy at the counter took his sweet time...and their location on Google maps is WRONG...way WRONG to be exact...that needs to be corrected.

Leonard B. on

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Process was quick and efficient!!

Laura C. on

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Mark M. on

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It was nice to be able to have a U-Haul dealer here in our small town so we didn't have to go 70 miles to get a trailer.

Don D. on

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Rex T. on

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Andrew T. on

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Don D. on

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Karen B. on

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VALORIE H. on

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Jerry C. on

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great service very helpful.

RYAN C. on

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Gary Y. on

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not open on Saturday to turn in equipment. people do a lot of moving on weekends.

Elvin A. on

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Glen W. on

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Elaine D. on

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Dennis N. on

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When I dropped the truck off, the location was closed.

Shannon M. on

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Bobby was very helpful and the service was impeccable!

Steve W. on

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Customer did not leave a comment.