Customer Reviews for Max Autos

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Max Autos

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Ahmed M. on

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Customer service pattern and behaviour. The way how you deal with the clients was not professional and not even acceptable. No one was in the front counter then one of the guy show up with bad attitude and loudly voice and dump face . At the end of the trip no park to station the car according for what he told me we closing our door at 5 pm so no access to park ur car company . The road was completely destroyed by many big gap or holes which is pumped my car at night Never go at this place again

walter k. on

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Great experience! Easy and accommodating! I just wish opening hours were a little earlier. I would definitely recommend Max Auto.

salim l. on

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ERIC G. on

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makram e. on

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Great guys

makram e. on

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Luis O. on

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Employee was very kind and friendly. Good service Recommended Thanks

matei r. on

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You can have the truck ready for the time of 10 o'clock as told to your clients not hand them the truck at 10:30am and then threaten the client that you'd call the cops when the truck is brought in at 4:30 because I paid for 6 hours not to be given it late and then get charged 50$ extra by the damn company on behalf of having brought it in 30 minutes late but in my mind it wasn't late because I got it 30 minutes late to begin with! Last time I and all my friends Matt, Mark, Antony, Destiny and Kassandra ever rent a U-haul and have that kind of attitude from your clientele service. Also calling you guys 7 times to warn you about it being given to me late and that I would be bringing it in at 4:30 but instead of listening to me on the phone your company just hung up on me and do not worry I recorded everything through another phone to make a formal complaint to a supervisor when I call wednesday afternoon!!!

claire p. on

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Laura C. on

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denai t. on

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Great service. Quick and easy process.

riad c. on

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Dominique M. on

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gaston p. on

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Jonathan V. on

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Ahmad N. on

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Very nice service

KIM k. on

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J'aurai aimé avoir plus d'explications sur la location, genre 1.11 dollars du kilométrage alors qu'on m'avais dit que s'était .70 cent du kilométrage, que les assurances de 15 dollars n'étaient pas obligatoire et qu'en plus, on devait payer l'essence. Je l'ai su lorsque j'étais assise au Volant, prête à partir!

normand d. on

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Mohammad A. on

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Jean benoit w. on

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steve b. on

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All good!

Patrick B. on

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Attente de 30 minutes, particulièrement pour compléter le niveau d'essence. Ne m'a pas remis mon permis de conduire, mais m'a rejoint au cellulaire pour m'en aviser. Français approximatif mais courtois. Il a reculé le camion pour me faciliter le départ.

Sonia M. on

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The representative seems disinterested. The store was not well maintained. Very dusty and ripped chair. I'm french and was not able to get one french word from the employees at the location. I am bilingual so it was ok, but my mom was not adressed at all because she speaks french. There was an error with my reservation and he refused to call the reservation center. I was given a price, but when I got there the charge nearly doubled for a third of the mileage. I ended up calling the reservation center myself and was given yet again a different offer. Not as good as the original offer, but better than what they were trying to get me to pay for. The representative only spoke english at the reservation center as well. The gentlemen at the uhaul pickup location did not take the time to go around the truck or explain anything even forgetting to provide us with the dolly. It is dissapointing to get such bad service. My previous experience with uhaul was great.

Francoise C. on

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I would have preferred a rate for one day. I did not need the 3 days. I felt exploited by this 3 day rate Everything else was fine

emily s. on

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Philippe C. on

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Vanessa G. on

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Pas clair et le caissier du dépanneur ne semblait pas savoir quoi faire

JEAN-FRANçOIS M. on

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it was close I just dropped the key