Customer Reviews for Maxi Storage
(U-Haul Neighborhood Dealer)

53 reviews

682 Osage Hills Rd   Lake Ozark, MO 65049

(573) 964-0477

Office Hours

  • Monday
    10 am–2 pm
  • Tuesday
    Closed
  • Wednesday
    10 am–2 pm
  • Thursday
    Closed
  • Friday
    10 am–2 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(573) 964-0477

682 Osage Hills Rd
Lake Ozark, MO 65049

Services at this Location:

Office Hours

  • Monday
    10 am–2 pm
  • Tuesday
    Closed
  • Wednesday
    10 am–2 pm
  • Thursday
    Closed
  • Friday
    10 am–2 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Called return location told me to drop truck off, drop key in return location. Close to my destination, so I was very happy. Thank you!

ANTHONY S. 
Rating:
3.0

Customer did not leave a comment.

brandi D. 
Rating:
1.0

Extra charge for personal customer service, instead asked to do return online. Said customer service. Time consuming for me to figure out. Lot washed out and dangerous. No idea where you are supposed to park.

Timothy B. 
Rating:
1.0

Nothing wrong with location or truck my problem is with the lack of education when using the option for mobile pick up. App didn't work, customer service could not fix said use the web instead and the day of pick up took over an hour to get the truck. You can only use safari as a browser. So many things could be done in advance for a smoother Mobil experience. That's why I contacted customer service the day before to work out any last minute items. After 1 hour on the phone with tech support he asked if I could use another phone??? Set the move day off on a bad start!

lynn S. 
Rating:
5.0

The owner is involved and the level of service reflects the same. Great convenient storage.

FRANK D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy A. 
Rating:
5.0

Maxi storage climate controllled by ricks c store location (lake ozark/strip area) worked great for me. Used for 2 years maybe or more. Dealt with the same guy the whole time who was easy to talk to and work with!

harrison m.  |  Overall Experience 
Rating:
5.0

We were very happy with our space, and had it for about 1 year. The price was reasonable, secure, and clean. We have also rented several trailers from this location and the owner is a great guy that works really hard today to please everyone!

DENNIS S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jason D. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Deitra B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
3.0

There were so many questions to answer before I could get the keys I was there an hour just trying to pick up the truck

Patricia C. 
Rating:
2.0

Customer did not leave a comment.

Lawrence E. 
Rating:
5.0

I was very pleased with the entire process.

LOGAN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob S. 
Rating:
5.0

Great customer service. The owner/manager went out of his way to make sure we were set up.

Lance S. 
Rating:
5.0

we couldn't be happier with the help and service provided by this facility. Great people to work with.

GENE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine R.  |  Overall Experience 
Rating:
2.0

No one was there when we showed up (within business hours) like we were told there would be. Had to drive to another location when someone did finally show up.

Timothy R. 
Rating:
5.0

Very helpful and professional

Mark M. 
Rating:
1.0

Since they took out the bagnell dam stop light and road, there is no easy access to get to this location. Maps is not updated either yet to get you here. We arrived before closing, no one was there. Very run down. Kind of creepy.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
2.0

Truck had a bad vibration when driving and any time you pressed the acceleration it would squeak so loud. It was quite embarrassing to say the least not to mention the busted mirror. I mean there was empty water bottles in the cab of truck. Just not a grate experience

NEAIL T. 
Rating:
5.0

Great Customer Service !!

Lisa G. 
Rating:
5.0

Nice people, easy to deal with.

Andrea T. 
Rating:
5.0

Clint, the owner went above and beyond. I was unable to find a Uber pick up and he drove me to my home. Highly recommend

David M. 
Rating:
3.0

Customer did not leave a comment.

Dustin M. 
Rating:
2.0

I was told they would be open at 10 am. No one was there to check-in the equipment. I was charged for an extra day because I tried to return it when they were open. Also, there was no place to park the truck. Another customer helped me get the truck off the street.

Josephus B. 
Rating:
5.0

Customer did not leave a comment.

joseph S. 
Rating:
1.0

Was not provided a furniture dolly as I requested, was charged for it anyway despite disputing the charge.

Dustin M. 
Rating:
5.0

Excellent job by Quentin Thanks for all the help

DON M. 
Rating:
5.0

He made drop off as simple as simple gets

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Jessica R. 
Rating:
5.0

Your on line system sucks. I had to go to the office to rent my truck. The owner of the place was very professional. Couldn't have been any better. I will never use your online service again.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Larry J. 
Rating:
4.0

Only issue I really had was after returning, I was informed I would have to pay a different price than was quoted to me per mile, and I was 3 hours late returning the uHaul truck and being charged for a full extra day. I won't rent any uHaul trucks in the future, because uHaul is inconsistent with their prices. I record my phone calls, and have proof I was quoted a different price.

Luthian W. 
Rating:
5.0

Customer did not leave a comment.

Laurie S. 
Rating:
5.0

Customer did not leave a comment.

Rick H. 
Rating:
5.0

Customer did not leave a comment.

Dianne B. 
Rating:
3.0

Customer did not leave a comment.

Ralph P. 
Rating:
5.0

Customer did not leave a comment.

Lynn L. 
Rating:
5.0

Customer did not leave a comment.

don B. 
Rating:
1.0

Check the business to make sure they are doing the job.

Jaimie C. 
Rating:
4.0

Customer did not leave a comment.

evelyn W. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
4.0

Refreshing today to be treated as a value to a business instead of the normal take your money and no service.

STEVE W. 
Rating:
4.0

Customer did not leave a comment.

Bernett W. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Thanks for the fast and great service I received on my recent move!! David Ewing

Dave E. 
Rating:
5.0

Customer did not leave a comment.

ronald F. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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