Y'all changed me for service that was already done
RICHELLE RUYLE
Customer Reviews for McCoys Auction
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rent frequently from McCoy's. They always provide great service, bend over backwards to take care of any needs that I have. I definitely recommend them. CR
Claude ReaganStaff was very nice and helpful. I would recommend this location to everyone.
NADINE CANONNothing, everything was great.
Deborah StewartI rented at location in mineola, Texas, when I arrived to pick up I was informed the location had been moved to grand saline. This cost me extra mileage and an extra hour and a half in my rental time. Also cost me extra money because I had people hired to help me move. Have used uhaul several times and honestly probably never will again after this experience. Both locations stated this is a common problem done by the corporate office.
Christi EbelingSuper friendly guys. They always do a great job.
Stephanie ZajacNothing. Everything fine.
RALPH DOUGLASThey were extremely helpful & helped me hook up the trailer. The was an issue with the light hook ups due to a short in the wiring. The owner helped me troubleshoot the issue & got me on the road.
Brittini TownesThe Grand Saline location is the absolute best experience I have had with UHaul. Great customer service made for a great experience!
Jonnie RiggsEasy super-quick
Marvin FranciscoThe app to check in and out of the rental truck is impossible to use. Several pictures were taken of the I.D. used to match the one on file and it constantly failed. This app needs to be revamped to make it consumer friendly and effective for the website.
Samuel TijerinaI rent trucks from McCoy's pretty frequently. Cecil always takes good care of me. I have never had any problems with any of the equipment. The service is quick and efficient and I will continue to rent there.
Claude ReaganArrived late for drop off. Easy drop off. Mr McCoy was very friendly.
Ryan KeyTruck had a bad shake at 60 plus mph
Robert RoweThe auction office/area was very cluttered. The person who checked me in and out was extremely pleasant but she needs a new computer and a laser printer.
Denise KelsoeGreat service and friendly staff. Very informative and helpful. Would recommend.
jennifer hoodNothing that I can think of- thank you for your business!
Misty RogersGreat customer service take care of the customer
cecil mccoyThis has great customer service way then the u haul company lots I would rather do business with the small lots company own u haul have very rude people
CECIL MCCOYThe lot was over crowded and difficult to navigate. However, Jonathan was very helpful.
CHARLES DESPORTEDiscovered that this location did not report trailer as returned on 6/17/2022 when I returned it.
Tommy StephensGreat service! Will recommend
KRISTI MACIELNo parking and very crazy because of the auction going on
Timothy ChesbrofretzVery easy pickup. Excellent communication with me regarding the trailer I was picking up. Cecil called to reassure me that he would have the trailer I wanted when I showed up. Very friendly and helpful.
Doug OgdenPlenty of equipment. Easy access.
RALPH DOUGLAS PARKEROwner went of of his way to accommodate us. Friendly, Practical. Helpful.
DANNY DARBYExcellent customer service!
Lori RiggsSeemed to have confusion over the location we were trying to drop off at in Austin.
Mia DavisIt was trashy and very uninviting. There were confederate flags on the wall and I would presume if you were a minority you would feel very uncomfortable and uneasy being there.
Marcel StowersThe customer service was outstanding at this location. I had no negative issues during my visit. Also, they double checked the lights on the trailer and my truck to figure out why they didn't work correctly during my transit from VA to TX.
JOHNNY CHARBONEAUI dropped off after hours, so I cannot rate custo.er service. The locations was a bit difficult to find on Google maps, and not well lit, but was clean and easily accessible with the truck. Based on my need to drop off after hours, I would still recommend this location.
SIOBHAN WELCH