Customer Reviews for McMaster Sales & Service Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of McMaster Sales & Service Inc

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Steve C. on

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jeffrey PITT D. on

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jim B. on

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dan B. on

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Ramp and box were covered in waste engine oil and debris. We could not move our house into it without making everything and oily mess. We had to take it back and get another truck which cost us well over an hour. Second truck only had 3/4 tank of gas. We were VERY disappointed. We contacted the regional manager. He gave us $25.00 off our bill. That was and inadequate amount in my opinion. It should have been at least $50.00 for the hassle we went thru.

Joseph C. on

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Again true pros.

george M. on

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Great staff at this location. Very helpful.

Anthony W. on

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Anthony W. on

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Jacinda G. on

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WILLIAM M. on

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Matthew D. on

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Pete S. on

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cheryl P. on

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cathryn G. on

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John E. on

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peter B. on

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Sharon R. on

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Not the first time dropping off here. Always very pleased with the fast efficient service.

Al H. on

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Tanner Jewell was very helpful.

Margaret S. on

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This location was great, but we got to them through the Albion, Jolly Green Jct. location. I rented online and it was not clear that the equipment I had rented was not available through this location, that I had to go to Concord to get what we needed.

Sharon R. on

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Someone else dropped the trailer off for me so I did not actually interact with the person there. They said it was fast and easy drop off.

Yolanda P. on

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Colleen M. on

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U-Haul called me the morning after i made my one way rental reservation. They told me the 20' truck i reserved was not at the lical rental, with the trailer i reserved. I had to drive 20 mins to a different location for the truck. When i got there i was told the truck had, mistakenly, been given to someone renting a 16' truck. Phone calls for 30 mins (i was in this location for an hr trying to get the correct truck). Low and behold, all was figured out abd i got a 20' truck. Upon driving it to the original rental location to pick up the trailer, sitting right next to it....you guessed it! The 20' truck i had originally reserved!!! Thanks gor the wasted time, money, and gas!

DWIGHT K. on

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