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Harry Jones
Customer Reviews for Md Discount Furniture & Mattress
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you again
maryam williamsI was charged for 100 miles. the owner reassured me that I will be reimbursed for the unused miles, I used a total of 51 miles. And I was never reimbursed for the extra 49 miles I was charged. Really disappointing.
TRYPHENE BONGUEbring counter to front of room instead of backside of store
Geert BraaksmaThis location is in one of the most dangerous spots in MD and DC. The parking lot where the trucks were parked were littered by trash; broken beer bottles, condoms by the door of the truck. The front desk person had loud music on his phone while speaking to me, and when I returned, he grabbed my keys and walked away saying “I have a lot of customers, you get email” but I am hard of hearing so I had to follow him and ask what he was saying. It was very unclear. I will not be coming back.
JORGE CALLEGreat efficient professional service, as usual!!
Bertram BrownLeft my cell phone in the vehicle and they had it waiting for me when I returned to see if I left it in the truck.
Margaret QuiggI love the owner very professional 😁
timothy marrburyGreat service well come again
Nikita WilliamsGood service
John DickensThe UHaul truck was filthy and smelled terrible. We had to clean the uhaul before even putting our items in.
Terrika FrenchHave better maintained trucks. This is my second rental from this location. Both trucks I rented had body damage from accidents. My most recent one's passenger door was so mangled I didn't feel safe having a passenger ride on that side.
VALINDA WYNNKeep the good work up
donld wrightGreat excellent customer service and clean vehicles
Helen DixonKeep up the good services . Thanks alot
Gary Brownlove this location services
Gary BrownThe person who assisted me in the store was very professional and very nice I will use your company again thanks
shirley dyerthe man that served me was very rude. whenever had the truck last left food in there. then he charged me for insurance when i told him i had my own insurance.
aaliyah taylorCheck engine light was on turn the truck in before time got changed 112 and then I get a bill for 90 something dollars are y’all crazy
Roger CarterWhen going send my refund didn't receive yet I returned truck back Monday
SEAN LONGThere's no improvement needed!! I found U-Haul to be very professional and very affordable along with the courteous friendly atmosphere!!!🙌🤗💯 I would proudly recommend this service to any and everyone. The location is spot on and easy to get to ‼️🤗☺️
carl carterThere was not clear communication all around, the truck was damaged and smelled like weed prior to getting in. They did not have the moving dolly and equipment stated online
Steven McDonellI like the service
Carlos AyauGreat Experience !
Michion LewisI feel I was overcharged for milage. Initally i was told Inhad driven 200plus miles. When I said that is inpossible, I was told it shows I drove 100 miles but the charges are the same.
Kevin MccantsNo improvement needed. The outside attendant was friendly, attentive, and went out of his way to make sure I successfully navigated the contact less service. He knew it was new to me. I cannot thank him enough for his help during my pickup and return of the 10' truck. I will definitely be back, if I ever need to rent another uhaul.
Valinda WynnThank y'all everything went awesome
crystal pattersonAppreciate It
Lamont StevensonIt’s was my time June 17/2023 everything was perfect the employees the pick up / drop off process was awesome!! Great customer service very helpful and just a great overall experience! I recommend them to my family/friends! Keep up the good work team!!!!
Carolyn MartinKeep doing you are doing. Great Services
donld wrightThe truck had no lights, and the truck smelled like do do.Whoever moved the 15 people could smell there body odor.i was pray to God to get the truck back safe ...engine light was on n truck was tricky and broken nobs....I live the guys who worked the attuoovery Friendly' but I DONT NOT DO DIRT..AND SAFE IS A BIG THING THANK U.
DANITA THORNTONN/A
Althea DAVISMan the management were very cool, help things go smoothly. Will rent from there again
Haywood BaleFriendly customer service
Raghib Abd Al-MalikAlways good service will be telling are friends about this location thanks for excellent customer service
oscar vasquezNothing the service was great and I will be renting from that location again
Jesse ColeyExcellent service. 5 stars
Wilfredo EcheverriaThe truck was damn near on E when we got it but we were required to return it back on 1/4 of a tank. You all should do more inspecting and charge accordingly. I essentially paid extra money for it.
Emoni WilliamsThe representatives were extremely nice and very considerate and courteous, from the person who signed me in to the gentleman who shied me the U-Haul on down to the security person.
Sylvia LettThe process was very smooth, and my interactions with staff was great.
Shontee BattleNot a thing .I'm very happy thank you
lamont diggsReserved a pickup truck and the pick up truck was not there. What was available was a 10' truck and I had to fill up twice for my trip instead of 1x with a pickup spent $60 on has in sted of 25.
Michael Whiffen