Customer Reviews for Meme Marketplace
(U-Haul Neighborhood Dealer)

324 reviews

12189 Folsom Bl   Rancho Cordova, CA 95742

(916) 790-5914

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 11 am - 5 pm

Services at this Location:

Contact Us

(916) 790-5914

12189 Folsom Bl
Rancho Cordova, CA 95742

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 11 am - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Gregg D. 
Rating:
5.0

Quick service. Everyone was friendly and knowledgeable. Will come back to this location in the future. Thank you for a smooth experience.

Kurt L. 
Rating:
5.0

Customer did not leave a comment.

LAZARO S. 
Rating:
4.0

Customer did not leave a comment.

Oz L. 
Rating:
5.0

Happy to rent here again

JEFFREY H. 
Rating:
5.0

THE BEST

Michael M. 
Rating:
1.0

You guys double charged me on my deposit, you guys switched up my drop off location on me. So now you guys charged me close to 200 in deposit charges and I'm suppose to get that back

Daniel Y. 
Rating:
5.0

We love to support small local businesses! Nothing to improve of note.

MARK M. 
Rating:
5.0

Nothing. They were great.

MARK F. 
Rating:
4.0

Customer did not leave a comment.

Anthony G. 
Rating:
2.0

Since I returned the truck after hours the location and gate were closed so I had to leave the truck in front of the gate and since U-Haul never provided me with a combination to the lock box for the key I had to take the key home and plan on dropping it off the next day before they opened so they can move the truck before customers arrived. The location owner or manager called me at 10:30pm PST, after I had dropped the truck off and said that the gate is a red zone and if ticketed the truck may have been towed. I did not want additional charges to the truck so I had to go drop the key off at 11pm, which is ridiculous. I blame U-Haul for not providing me with a code to the lock box and for not notifying me that the location is gated and cannot access after hours.

RUBEN G. 
Rating:
3.0

Customer did not leave a comment.

CHERYL H. 
Rating:
1.0

Not friendly. Did not acknowledge me even though I waited a long time to be helped.

Sonya A. 
Rating:
5.0

Wonderful

MICHAEL M. 
Rating:
4.0

U-Haul Worker was treating good customer service

QUANG L. 
Rating:
5.0

The gentleman who helped us was very polite and helpful. He also answered questions about 1-way hauling enclosed trailers. We would definitely recommend this business and use it again when necessary.

Valerie L. 
Rating:
5.0

Customer did not leave a comment.

THOMAS W. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Outstanding Service :) Thank you very much. George Jr.

GEORGE M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER L. 
Rating:
5.0

I was a little but they let it slide when they could of charged me for an Xtra day but they did not very friendly & helpful will go back again👍✔️😊

CLAUDIA J. 
Rating:
5.0

Incredible customer service. Polite, knowledgeable, and extremely efficient.

KEVIN H. 
Rating:
5.0

Friendly. Excellent service.

Adam C. 
Rating:
5.0

Customer did not leave a comment.

AMY T. 
Rating:
5.0

Great service very helpful and attentive I highly recommend this specific site if you are in the area, also great distraction shopping options i side their store!

RICHARD T. 
Rating:
5.0

My experience with this uhaul location was incredible! The employees were so wonderful and kind. I will always rent my uhauls from them in the future.

DONALD F. 
Rating:
5.0

Great experience at Meme Marketplace. Easy in and out process, would highly recommend!

David N. 
Rating:
3.0

Customer did not leave a comment.

CONNIE T. 
Rating:
5.0

Love these people! Excellent service Clean trucks Opem on sundays

CAROLYN R. 
Rating:
1.0

Please don't schedule a truck that does not run, push my reservation time back 4 hours without authorization, and charge me extra mileage for your companies incompetence.

Marques W. 
Rating:
5.0

Customer did not leave a comment.

LARRY J. 
Rating:
5.0

Great customer service!!

TANNER L. 
Rating:
4.0

Customer did not leave a comment.

RANDALL P. 
Rating:
5.0

Customer did not leave a comment.

LARRY S. 
Rating:
1.0

The person who helped me was extremely rude. The entire experience was terrible. I will never go back to this location again!

JONPAUL B. 
Rating:
5.0

Customer did not leave a comment.

MARK L. 
Rating:
5.0

Very easy transaction! Pickup and drop-off were very fast, and easy. The 6x12 trailer worked great. I will be renting at Meme Marketplace again!

David N. 
Rating:
5.0

Customer did not leave a comment.

Misty C. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS H. 
Rating:
5.0

Jimmy was great. Very hands on and professional.

DAVID S. 
Rating:
3.0

Felt nickled and dimed. I filled truck back up to where I thought it was. I returned it at what they said was 5/8 and it should have been at 11/16th. That is so close not sure i could tell the difference. Won't be back to this location. Will go to the other location.

JOSEPH S. 
Rating:
5.0

Not sure about the maintained part, had a tire blowout 1 hour into the trip, tires were fair at best,

KENNETH M. 
Rating:
5.0

Change nothing. Great customer service and full of useful information. Thank you,

Jeffrey Y. 
Rating:
5.0

Customer did not leave a comment.

RICHARD T. 
Rating:
5.0

Jimmy was so nice and worked hard to get the truck I needed! Great customer service! I wish more places had people like him!

Stefan F. 
Rating:
5.0

Great people!

Mary R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES F. 
Rating:
5.0

I was extremely pleased with the location and the gentleman with whom I dealt. The equipment was in excellent condition. I will definitely be using this location again.

George K. 
Rating:
5.0

amazing customer service. They arrived a minute after their opening scheduled time and i watched them running to get everything open to take care of their customers. How refreshing to experience such customer service. Will ONLY do business with them in the future for uhaul needs. Thank you!!!

Patrick N. 
Rating:
3.0

Your truck failed to cv ompkete my needs for a 2 day rental you had a tow truck tske it back to dhop on first day. You did not gove me a refuns for liss of use, you did mot provide me the $50 you say is for failure to provide a truck 9nce reserved. After multiple calks yourare supervisor failedto contact me. How do yoy gave zervice antway smwhen you charge me but take the truck. I now have to call my visa cars vimpzny about themis fraudulent charge. I may have to contact BBB and Sac county DA office. You ripped me off. No way to get a truck. The said nine availble. Only Frankie can make it good. But ni calls back in 18 hours.

Jeffery M. 
Rating:
5.0

Customer did not leave a comment.

RAMIRO G. 
Rating:
4.0

Very old dinged up truck. Impossible to know if we were going to be charged for the many dings. Got horrible mileage. Truck could only drive very slow and we had to be on a highway. Scary. Paid over $60 for refill and then I was also charged extra for more gas as well as for each mile! (Friday to Saturday premium) Not my usual U-Haul experience. Loved the ramp; very helpful as we got tired. Good it was a short one day storage move. Fees really add up.

LINDA G. 
Rating:
5.0

Customer did not leave a comment.

MARY R. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
1.0

The trailer was poorly maintained, had prior damage. The U-Haul manager was not on premises when I returned the trailer, forcing me to wait for him.

Donald C. 
Rating:
3.0

Customer did not leave a comment.

DANA W. 
Rating:
5.0

The owner at this location was super helpful and really nice. I would very much recommend them to anyone needing a truck. They went above and beyond.

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
3.0

I reserved at the Pyrite location in Rancho Cordova. They rented my trailer out to someone else even though i was there. Chris (manager) refused to help or make it right. He finally found a trailer at a location across town. Huge inconvenience and overall limited me on the time i could use the trailer only 6 hours not the full 24. But i still had to pay Full Price.....

RONALD L. 
Rating:
5.0

Had a reservation guarantee and then ended up getting a Uhaul that was 9 ft. Smaller than we needed which cause us doing an extra load 45 minutes away and costed us to spend to live another day in our house. Will not be using Uhaul again.

Tiffani T. 
Rating:
5.0

Very helpful Very knowledgeable

Reynold V. 
Rating:
5.0

Nothing but good service at this location...! Fast, efficient, and friendly...! AAAAA++++++

Christopher M. 
Rating:
5.0

Very professional and personable agents; strongly recommend working with them

CHARLES B. 
Rating:
5.0

very friendly,helpful and professional.

Allan W. 
Rating:
5.0

Fast and friendly

WILLIAM J D. 
Rating:
2.0

Charge appropriately. Was charged extra for UHAUL's mistake.

MARCO B. 
Rating:
5.0

The customer service at MeMe marketplace is excellent. Super friendly, attentive & helpful.

Jason H. 
Rating:
5.0

Customer did not leave a comment.

Mehdi H. 
Rating:
5.0

Customer did not leave a comment.

Claudia E. 
Rating:
5.0

Customer did not leave a comment.

KERI J. 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
4.0

Customer did not leave a comment.

Rose B. 
Rating:
5.0

They were great and very efficient with my time at pick up and drop off. :)

Sharon B. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Very friendly! Even came early to help! Do not change a thing ! You are awesome!!

JASON F. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN H. 
Rating:
5.0

Customer did not leave a comment.

Bonnie H. 
Rating:
5.0

Customer did not leave a comment.

SETH P. 
Rating:
5.0

Nothing additional at this time

BRENDA H. 
Rating:
4.0

Customer did not leave a comment.

NAGANJAN K. 
Rating:
5.0

I have returned trailers to this location previously and the person I dealt with was great. Quick to come out and provide service. Fast and friendly service....highly recommend this location.

Doug B. 
Rating:
2.0

Checking out the truck was pretty simple and the associate that helped me explained the contract clearly and concisely. The only issue I had was when I returning the truck. A different associate came out to inspect the truck and tried to mark the gas gauge ad a quarter tank less than what was shown on the dash. I checked it out with 3/8's and returned it with 3/8's but the initial mark by the associate was almost empty. I asked for the fuel to be reread and it showed 3/8 full.

Nathaniel B. 
Rating:
5.0

Very nice facility, staff extremely helpful in suggesting additional items to help with my transition.

RUTH L V. 
Rating:
5.0

Great service and very helpful!

marni C. 
Rating:
5.0

Customer did not leave a comment.

Felix N. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

SAHIL J. 
Rating:
4.0

Customer did not leave a comment.

Naganjan K. 
Rating:
5.0

No recommendations, everything went smooth.

DOUGLAS M. 
Rating:
5.0

Customer did not leave a comment.

Albert M. 
Rating:
5.0

Easy drop off.

Paul R. 
Rating:
3.0

Return was fast and easy. Nice gentleman was very helpful.

DOUGLAS B. 
Rating:
2.0

Blamed us for scratching which wasn't from us (I understand), but he was a little rude about it.

Alexandria K. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER A. 
Rating:
5.0

Very helpful, convenient, easy to work with

BRENDA H. 
Rating:
5.0

Customer did not leave a comment.

BRENDA H. 
Rating:
5.0

Thank you

CRUZ P. 
Rating:
5.0

Customer did not leave a comment.

David R. 
No reviews have been submitted for this location.

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