The trailer had a low tire and I had to take it to a gas station to air up. It would be nice if the trailers and tires were inspected prior to renting out.Samantha B.
Customer Reviews for Memories Forever
(U-Haul Neighborhood Dealer)
Falfurrias, TX 78355
Services at this Location:
- Mon-Fri: 10 am - 5 pm
- Sat: 10 am - 2 pm
- Sun: 12 pm - 3 pm
Special Operating Hours
- 1/17/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Sylva D.
Customer did not leave a comment.JOYCE S.
I arrived to a Very Prossional U-Haul Representative...took very good care of me and had a Super Professional Attitude..my experience was pleasantJesus R.
Customer did not leave a comment.Anes M.
More moving trucks.LEONOR G.
The representative took 14 attempts to get my contract correct. Gave me an auto tow with a broken wheel ratchet. Then told me the morning of my move that she didn't have the appliance dolly I requested so I had to go to a different location.Romeo M.
Excellent condition and nice friendly serviceErica R.
Booking online was an absolute miserable experience. Uhaul screwed up my entire move. That doesn't reflect the service I received from the lady in Fal. She was great!ROGER D.
Customer did not leave a comment.ADAM M.
I had the worst luck finding a uhaul even though i had made the reservation in advance and paid in full. I had to drive an hour to pick up the uhaul but she was so sweet and accommodating! She answered all of my questions and made the experience a whole lot better!! Very helpful and kind. I wish I could tell her Thank You!Priscilla C.
Customer did not leave a comment.Laura C.
Great Customer Service â¤ï¸Alma C.
The right tail light was inoperablelee P.
Customer did not leave a comment.Brian H.
Customer service at this location was absolutely horrible.....I have never dealt with an individual who cussed so much during the collecting of my personal information arguing about where I was driving to and dropping off the u-Haul once I was done.....perhaps Customer service training is needed at this locationDeanna T.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.Isaac M.
Customer did not leave a comment.Jessica S.
Customer did not leave a comment.Christopher R.
Customer did not leave a comment.MICHAEL D.
Not only did it take the lady in Falfurrias over an hour to submit my information for a rental, the truck I was given was very, very, very loud. And when I got to my drop off location in Eagle Pass, is when they told me why: the mufflers had been altered and it was a possibility that I would get charged for the damage. Possibly up to $1,000. Not only could she not explain anything properly or type very fast, she had no idea about anything about renting out trucks. I definitely will not ever rent from here again.Robert R. R.
Need new nelpNancy B.
The lady that helped me was very helpful and made sure all of our needs were meet.Leslie H.
Customer did not leave a comment.Deyanira R.
Customer did not leave a comment.Olga H.
Customer did not leave a comment.Peggy M.
Screen your partners betterIgnacio T.
Don't go here figure something else outEric P.
The lady that owns this business, bent over backwards to accommodate us. We would definitely recommend this Uhaul business.Anthony L.
From the time I asked about renting a Uhaul, I was very pleased with Charito, she did everything possible to request the Uhaul and I was very pleased. ThanksIla P.
Very courteous and professional..Will recommend to my friendsMARIVEL T.
thank u all I would rent it againSamuel B.
Very rudeAlbert S.
Customer did not leave a comment.David R.
Everything was perfect great customer servicejose T.
I have known Mr and Mrs Martinez for long time excellent job Thank you for your servicesrobert R.
Customer did not leave a comment.Eric Z.
Customer did not leave a comment.Bill C.
Customer did not leave a comment.Donald R.
The employee needed more experienced cuz it took her more than an hour 2 get paper work done.veronica S.
Customer did not leave a comment.john P.
Did not appreciate dealer trying to manipulate and force sell me options I specifically said I did not want, she was arguing that I HAD to choose. Not someone I would trust to do business with again AT ALL. Deceptive practices!Jennifer C.
Customer did not leave a comment.Marcy L.
Nothing she's great.VICTOR B.
Customer did not leave a comment.Kathy C.
The Dropbox didn't seem very secure, it was just a little box on the outside of a wall. They should set up something where keys drop inside. Videotaped my drop off just in case.Roxie F.