Nothing the things u guys are doing are good just keep up the good work
Customer Reviews for Mercadito Alegria LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mercadito Alegria LLC
Make sure equipment is clean. Windows had dried smashed bugs on windshield. Exterior needed a good car wash.
We sat at this location for over an hour trying to get the keys. The keys weren't in the lock box they were in the back of the truck and the lock on the truck was jammed. Finally my husband got it off after almost two hours. This was ridiculous, especially because we paid basically 400$. This pushed our whole day backwards. I will not be coming back to this location if I ever even use uhaul again. Very disappointed.
The drop off location didn't have anyone there that could speak English, or knew anything about what was going on. I waited for over an hour to find someone that could speak English and return the keys. Very insecure feeling leaving the rental there and I ended up paying a late fee after having to check the rental in myself on the app. This location isn't representing uhaul very well at all.