Customer Reviews for Mesa Rental Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mesa Rental Center

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Jennifer M. on

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Customer did not leave a comment.

Joaquin F. on

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Went through the whole process, with a billion questions and wasted about an hour-including hooking up the trailer I was to rent, only to have it cancelled because *my* lights did not work with the trailer. My connections were fine, frankly I feel it was the equipment that was faulty. Went to a competitor and it took me less than 10 minutes to be done! They confirmed my lights are fine.

CHARLES H. on

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Lane M. on

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A U Haul rep NEVER called to set ANYTHING up...I went to 2253 University, Mesa,AZ for pick up...nope they didn't have it...sent me to main store on East Main...nope not there...he then said to go to 3716 E Main, Mesa, AZ...finally....if there would have been another source I, would have left your rental there...I was sent to 3 places! Pick up and Drop off folks were great...your reservation service is not even satisfactory...think I'll just buy my own trailer

David A. on

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My pickup location was changed from the location I had originally agreed to pick up from. This resulted in my being delayed by one hour and travel roughly 10 miles in a circle as I had unknowing driven past the new location. This is not acceptable.

Michael F. on

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barbera h. on

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anthony m. on

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Audrey s. on

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The gentleman at the counter was kind and earned my trust as a customer. I will return there for all my uhaul needs. A+ for this experience!

gregory g. on

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Did express check in yet waited over half hour at the counter. Received a call from u haul asking me why I hadn't picked up the truck while I was waiting over a half hour at the counter and then received a call this morning asking when I was going to drop off the truck yet I dropped off yesterday afternoon as previously agreed. Horrible experience.

Jason C. on

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Carl K. on

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