Customer Reviews for Metro Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Metro Mart

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mayra b. on

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Customer did not leave a comment.

Bridget o. on

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Fast, friendly service. No hassle pick up & return.

Melissa V. on

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There was a dead chicken in it.

bianka o. on

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Good??

Richard R. on

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Very expensive. I only used the vehicle for 5 hours and it cost me $166.00 thats absolutely ridiculous! I will NEVER rent there again. The clerk was very professional and friendly, but the cost was wayyyyy too pricey. I just rented a larger truck and used it for more hours and it cost me less than this.

Brenda H. on

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The customer service from the clerk was fantastic. She was able to multi task and provided exceptional service while processing my transaction. Highly Recommend this Location.

FREDERICK O. on

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The young lady who helped us at the Vallero station/Neighborhood UHaul was very friendly and helpful. Great representative of your company.

Brenden S. on

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It was my first time trying to get a U-Haul through the mobile app, and I wouldn’t recommend it. It says it would save time but i had to wait another 30 min after I was suppose to receive the U-Haul. When me and the clerk were having problems we reached out to call U-Haul and they were no help. When the clerk called the representative on the phone hung up on him and then when I called they forwarded my call to another area and then they were going to send me back to the original area. On the app it says we can get help through chat, but was no help. I messaged them and they didn’t answer any questions and took to long to respond. I’ve rented through U-Haul about 3 times in this year (2018) and this specific rental was unsatisfactory.

Kristian G. on

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Great service on drop off , fast and efficient

Laura L. on

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Juan V. on

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Andrew V. on

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Dina L. on

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Very friendly, and tried to fix the solution even with a call back.

Karen C. on

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James D. on

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Did not have furniture pads I had requested. Truck was dirty. Took a long time for the employee to process the reservation. Did not speak English very well

Elmer E. on

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Wash truck. Have person to check in and out right and not take 30 minutes each time . I did the pre check it and still took a long time. Also charge me for extra I did not have or used. Never again here