Customer Reviews for Mewbourn Racing LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mewbourn Racing LLC

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MANUEL F.
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Customer did not leave a comment.

Sherry W.
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I am very dissatisfied with this U-haul reservation. First off, the truck I ordered was not available and the 50.00 guarantee was not given. However, I was given a larger truck because there was no other available. Secondly, I was not given the inspection to see what the mileage was when I received the truck and did not think to check it upon entering it. Thirdly, I was overcharged for mileage. I only traveled 51.9 miles, from Tuscumbia AL to Muscle Shoals, AL, then to Cherokee, AL and straight back to the Tuscumbia location. The odometer showed I traveled 115 miles which was definitely incorrect. The manager was very rude, hung up the phone while I was talking, and then called back and asked if he could talk. I was only trying to explain the route we took and the mileage from point A back to point A. He stated he would have the location representative check the vehicle to see if the odometer was calculating incorrectly and then give me a call back. I never received a return call. I have never tried to beat anyone out of anything, and if I had driven 115 miles I would not have complained about the mileage amount, but I know exactly what I traveled, and the truck was returned before the time due. There is no way I could have driven 115 miles from Muscle Shoals to Cherokee and then back to Tuscumbia. We returned the vehicle on a full tank and it only cost 12.50 at 1.97 a gallon.

Brittany S.
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Meet expectations of what the rules are on your website. My u-haul was not ready when I got there nor was anyone. I waited an hour to get my u-haul and I wasn't helped..only shown where it was parked. I'm a 24 year old, young and petiete who knows nothing about cars. My debit card was also "left behind" after I was almost double charged. Luckily my boyfriend was with me or else I would of gone 9 hours without any way to pay for anything. So disappointing. I was in a rush and this was NOT ideal and did not meet the customer policy. I am a regular customer who rents through u-haul and my experience has made me not want to come back.

Samuel H.
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