Customer Reviews for Meyers Lake Beverage and Drive Thru
(U-Haul Neighborhood Dealer)

311 reviews

4301 12th St NW   Canton, OH 44708
(at Whipple)

(330) 479-9651

Hours

  • Mon-Sun: 8 am - 7:30 pm

Services at this Location:

Contact Us

(330) 479-9651

4301 12th St NW
Canton, OH 44708
(at Whipple)

Services at this Location:

Hours

  • Mon-Sun: 8 am - 7:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

VERY FRIENDLY

BARRY A. 
Rating:
5.0

Customer did not leave a comment.

LARRY J. 
Rating:
5.0

People there were nice and quick. The truck was dirty, the windows were not cleaned and the transmission was messed up.

Brian E. 
Rating:
3.0

Customer did not leave a comment.

Galen C. 
Rating:
5.0

Customer did not leave a comment.

Kathy D. 
Rating:
3.0

1. Truck engine was very Noisy and scary 2. your fuel charge is not correct, I have photo for the dash reading I will stop the charge

walid Q. 
Rating:
3.0

Customer did not leave a comment.

Phillip C. 
Rating:
3.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Storm R. 
Rating:
4.0

Customer did not leave a comment.

Dwight W. 
Rating:
4.0

Wash the vehicle and clean the windows! The glare was made much worse due to the dirty windows! Smeared on the inside, don't think it's been cleaned once since new!

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY C. 
Rating:
5.0

Customer did not leave a comment.

Aaron W. 
Rating:
5.0

Customer did not leave a comment.

christopher D. 
Rating:
5.0

Both guys were extremely helpful and courteous! I will always use this location to rent from!!

KIMBERLY E. 
Rating:
5.0

Customer did not leave a comment.

Carol K. 
Rating:
5.0

Customer did not leave a comment.

TONI D. 
Rating:
5.0

Customer did not leave a comment.

Christopher A. 
Rating:
5.0

Customer did not leave a comment.

Christy T. 
Rating:
4.0

super easy to drop off.

william L. 
Rating:
5.0

Customer did not leave a comment.

Jonathan P. 
Rating:
3.0

Hard to see signs, but personal we're friendly and efficient

Richard E. 
Rating:
5.0

Nothing

Deborah W. 
Rating:
5.0

Thank you

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

william N. 
Rating:
5.0

Maybe have more than one person to run drive through and uhaul. Drive threw was busy.

Renee C. 
Rating:
5.0

Customer did not leave a comment.

CARL D. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

The gentleman that assisted me was very helpful and nice.

Tasha B. 
Rating:
4.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Customer did not leave a comment.

darla G. 
Rating:
5.0

Very happy with our experience! We rented a 9 foot van. It was ready and waiting for us. It was large enough For our stuff, easy to drive, well maintained and got decent gas mileage. The gentlemen handling our transaction were helpful and friendly. We would highly recommend this location.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER K. 
Rating:
5.0

Customer did not leave a comment.

LeeAnn S. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

alba R. 
Rating:
4.0

Customer did not leave a comment.

Kristi B. 
Rating:
5.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Nicole M. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
2.0

The chains where damaged, the guy did not install them correctly or tighten the ball on the tailor. The trailor had leaves and rains from the last rental.

Eric F. 
Rating:
5.0

Customer did not leave a comment.

Alexander Z. 
Rating:
5.0

after several days of moving it was great to be treated so nicely when we dropped the van off after hours. He was extremely helpful ( and we were so tired!)

merrie W. 
Rating:
3.0

Customer did not leave a comment.

Mohammed A. 
Rating:
5.0

Customer did not leave a comment.

William Y. 
Rating:
5.0

Mobile check in was a joke and very frustrating. Face to face check I was a breeze. Mobile App needs work.

Rebecca H. 
Rating:
5.0

Customer did not leave a comment.

paul S. 
Rating:
4.0

I never have issues with uhaul. Just think this time something needs fixed on the van I used. Hard to steer straight! Just made it hard to drive but i made due. Wouldnt want to drive it again if it were like that. Wheel kept moving left or right bad.

Jessica H. 
Rating:
4.0

Customer did not leave a comment.

Brenda R. 
Rating:
5.0

Reserved truck by phone one week prior. Upon arrival everything discussed during phone call was accurate. Paperwork took five minutes and I was on my way. Facility was clean and organized, personnel were friendly and professional and truck was ready to go. Would rent from same place again.

Michael L. 
Rating:
5.0

There was t anything to be improved. The renters were super nice at this location and I would rent from them again if I were to ever need to use u-haul again. They even credited me my money back from the mileage that I didn't use. They rock!

evonne M. 
Rating:
5.0

I had very short notice and they were able to help me anyway, grateful for the service!

Catherine W. 
Rating:
1.0

Refund my entire money. Have quicker respond times an have working equipment an have people that know what they are doing

Timothy P. 
Rating:
5.0

Customer did not leave a comment.

Jeff P. 
Rating:
5.0

Customer did not leave a comment.

mark M. 
Rating:
5.0

Nothing everything was great!

Pepper L. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
3.0

The pick-up location was just fine, but U-Haul needs to get a better handle on communicating to customers where the equipment is available. I go to pick up the truck at the location that I originally ordered my truck, and they told me it was not there. Keep in mind this is morning of the move; movers are scheduled to show up any minute. It all worked out in the end, but I know that this is a regular occurrence for U-Haul. It has happened to me before, happened to friends/family multiple times, and my dad saw this happen when he worked at a facility that rented out U-Hauls. The distributors/pick-up locations have no control over this. U-Haul, please start being more customer focused, and at the very least let your customers know that the equipment is going to be at a different location the night before. Thanks.

Alex M. 
Rating:
5.0

Customer did not leave a comment.

john G. 
Rating:
5.0

Very professional

stacey T. 
Rating:
4.0

Customer did not leave a comment.

Tammy M. 
Rating:
5.0

Only complaint is gas gauge stuck at half way after putting 60 bucks in tank still said half tank then 10 minutes down road it moves to full so be careful

Robert S. 
Rating:
2.0

Customer did not leave a comment.

Edward B. 
Rating:
1.0

Completely unprofessional. At both pick up and return I was left standing there for over 15 minutes and I did the online pickup and return. When I dropped it off the worked just looked at me each time he went and served another customer. He said "oh, just one more customer"and proceeded to serve about 4 or 5 more. I finally said something and he was very rude, he said " now you know why suhail closes at 7." Well, I had a scheduled drop off for 930, I was there at 800 an hour and a half early. I finally had to say for the second time that all I needed was to drop off the keys, I had already did the online return which includes the pics and milage and everything. So he said "oh really, fine , go." And took the keys and threw them on the counter like a child throwing a tantrum. Absolutely ridiculous. I will never go to this location again and may never use uhaul again period. This was the worst uhaul experience ever.

Randall B. 
Rating:
5.0

The service rep at this location, Randy Harris, was great! He did a superb job of going over everything with me before we rolled out. You are lucky to have him!!

brett M. 
Rating:
5.0

Nothing. The truck was ready even though I showed up an hour earlier than scheduled. The move went well and check-in went very smoothly.

Joseph K. 
Rating:
5.0

Customer did not leave a comment.

Beth C. 
Rating:
3.0

I had asked for and paid for a dolly, I was not provided one, but was reimbursed at return of the truck. The truck was dirty inside. Took me about 30-40 minutes to complete the pick up of the truck. The online option is not very efficient nor timely. Was very disappointed in the overall experience.

John G. 
Rating:
1.0

I had a pickup at 8am. The guy in charge, his car broke down and had the guy who worked at the store come in. He did not work for uhaul. I did not leave there until 9:45am. They had no back up people there at all. I understand if your car won't start, but the customer service was awful.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Kathleen J. 
Rating:
5.0

Don't stop doing what your doing

ethel H. 
Rating:
5.0

Customer did not leave a comment.

Carol W. 
Rating:
5.0

Customer did not leave a comment.

Amber L. 
Rating:
5.0

Very easy, very fast. Staff was polite and ready to help.

jeremy B. 
Rating:
3.0

The driver's cab of the truck needs cleaned, some sort of sticky sauce on the steering wheel and cup holders had dried spilled coffee or soda in them.

Shannon B. 
Rating:
5.0

Customer did not leave a comment.

Zach B. 
Rating:
5.0

Customer did not leave a comment.

kenneth T. 
Rating:
5.0

Best place to rent a uhaul in Canton. Have used this place twice, great service, uhaul runs fine and gets the job done.

Tyler S. 
Rating:
5.0

Customer did not leave a comment.

Erin G. 
Rating:
5.0

Customer did not leave a comment.

Arleen D. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL K. 
Rating:
5.0

Uhaul was clean and easy to drive. Randy was very professional and helpful.

kent S. 
Rating:
4.0

Customer did not leave a comment.

Ian A. 
Rating:
4.0

The young man at pick up was great; very helpful.

Julio D. 
Rating:
5.0

Customer did not leave a comment.

beth P. 
Rating:
1.0

This location is also a drive through, so the guy kept leaving to attend the drive through customers while he was doing my paperwork at the same time. Spent 30 minutes doing that the whole time. The truck I used needs gone. It's scary to drive. The steering wheel is very shaky!

LINCOLN F. 
Rating:
5.0

The van was clean, spacious and easy to drive. As always, Randy was very helpful and professional.

kent S. 
Rating:
5.0

Great service Friendly

Sean M. 
Rating:
4.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

The service was excellent. Thank you guys!

paul S. 
Rating:
5.0

Renting a UHaul from this location was great! Very fast and friendly service! Unlike the massillon location. I actually cancelled my reservation at The Massillon location due to the rudeness of a worker named Kelly. She could definitely use some customer service training. I have rented many UHauls in the past but will not return to the Massillon location after my interaction with Kelly. Feel free to call if you would like me to explain further. Im sure my phone number is attached to my reservation. Thank You -Chad

Chad P. 
Rating:
5.0

Customer did not leave a comment.

CHARLES J. 
Rating:
5.0

A step into the trucks would be nice. No other issues

Nicholas J. 
Rating:
3.0

The steering was loose, would not hold center on highway. 215 miles of stress. The engine also had a bad miss, hard to get up to speed. Truck needs the front end rebuilt or retired. Sales guy was nice as could be though.

Jason W. 
Rating:
5.0

U-Haul was very clean and ran well...Randy was very thorough and professional...Thank you!

kent S. 
Rating:
5.0

Customer did not leave a comment.

Ingrid L. 
Rating:
4.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Randy was on it and really appreciated his help

Peter C. 
No reviews have been submitted for this location.

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