Customer did not leave a comment.
HANNAH T
Customer Reviews for MFS Alliance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly service.
Jim IEveryone very nice and willing to help, even though it was pouring down rain.
DAVID REveryone was very nice and friendly and helpful..A great experience.
MISTY BEasy to maneuver in the lot to return rental trailer
Thomas JPeople were friendly
Eric FEasy access to drop off the equipment. It was after hours when I arrived so no personnel were present. No issues with the return.
jeanette bHelpful staff
Jason BVery friendly staff at this location.
Mitzie FNot well lit for after hours drop off..too long to return on mobile device
Karen FThe parking was minimal. The facility we dropped off told us we owed more money when we were told that we wouldn't unless we went over the miles by the rental facility. The computer program wasn't working correctly and she had to use her phone. Gas stations were not convenient for refilling the tank before drop off. Also, when we rented the truck it was below 1/2 tank and we were told to present the receipt for what we had to put in it; the drop off facility had no record of this and made us go put the tank up to 1/2 tank. Our issues were addressed by the personnel, but still wasn't the best experience.
Anna MEverything was great
Eric FFriendly staff and a really nice shop. Highly recommended!
John Ckeep the good work up
Timothy HNot much room for parking and it’s on a hill. Not good for trailers.
Aubrey BStaff was friendly and professional. Took good care of me.
Jack SNothing, thanks.
Jim IEasy drop off location
TABITHA KI reserved trailer from Ashley at Glasgow storage for a one way from Edmonton to her location only being she didn’t have a trailer. Dealing with Ashley has been always 100% the Best dealing with associates at the 800 number has not always been satisfactory MFS alliance was ok. Although my preference is doing buiss with Ashley athe Glasgow storage premier storage Solutions LLC
SCOTT KSuper people, friendly, easy to work with, will come back when I need a uhaul again definitely! 5 star people!
ROBERT CGreat customer service, if I ever need to rent a uhaul vehicle I will definitely come back. Thank you!
ROBERT CTruck did not shift properly. The driver had to really control the steering. We got to Texas safely.
ROBERT FI would like my deposit refunded please
DENNIS GVery caring and helpful. There is nothing like small town service!
JAMES KGreat customer service and very helpful and knowledgeable staff. They can take care of any of your moving needs. Highly recommend
ROBERT BMFS Alliance is one of the best U-Haul rental outlets that I have visited. Very friendly, professional and equipment is taken good care of. I recommend this location.
LESTER JThey were super friendly and helpful.
LISA WThe online drop off was too cumbersome. Taking all the pictures after an exhausting day of moving was just too much.
Henry DFree bottle of water while your doing paperwork
HENRY OThe drop of was also perfect. On a Sunday now one was there but it was a peace of cake to drop of. So easy. The whole process was smooth. Trailer was smooth. Good equipment like you have is the key. You will have people you can’t please. ??
david gQuick, efficient, and very kind staff they were knowledgeable about the equipment they quickly came out and removed the trailer from my vehicle and placed it at the location they wanted it at which is such a relief after moving which is so stressful
AMANDA WGreat folks very helpful got anything you need
ROBERT BThe lady who handled my turn in was very friendly and said thank you for renting with U-Haul. It was also interesting to look at baby chicks in their store while she checked the fuel, mileage, and cleanliness.
Jack SThe manager was not in a position to give me a partial refund to compensate my loss, but recommended that I contact corporate.
Dean EI had a positive experience at this location. I highly recommend MFS Alliance location for anyone needing to rent a Uhaul. The equipment is always clean and serviced and they have experienced and a knowledgeable staff.
Lester Jnot a thing
TIMOTHY HAn the air conditioner worked wonders it’s was so so hot that day !!!!
JULIE KFaster pick-up.
Anthony LOutstanding location. Professional, friendly, and knowledgeable.
CARL DMakes drop off easy. A pleasure to do business with.
beth h