Customer Reviews for MG Carolina Beach
(U-Haul Neighborhood Dealer)

111 reviews

7275 Carolina Beach Rd   Wilmington, NC 28412

(910) 452-0776

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(910) 452-0776

7275 Carolina Beach Rd
Wilmington, NC 28412

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Albert B. 
Rating:
5.0

Best U-Haul in town

Dale R. 
Rating:
5.0

Customer did not leave a comment.

Ronnie B. 
Rating:
5.0

My passenger window was very dirty from a kid or pet. The windshield also was very dirty.

LaRenda W. 
Rating:
5.0

Caroline was very helpful.

Damian C. 
Rating:
5.0

Only negative is that they couldn't accept returns on unused uhaul packing supplies. But they were clean, courteous and efficient.

Tim M. 
Rating:
5.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Caeolyn is super sweet. Its hard to find someone like her in today's workforce. Sincerely Rob.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

Catherine H. 
Rating:
4.0

After hours drop off

Chara M. 
Rating:
5.0

They were very helpful, showing me how to hook up my car to a tow trailer and making sure I was very comfortable. I would highly recommend this location to anyone looking for a Uhaul, the place is very clean and the staff is very friendly.

john C. 
Rating:
5.0

Very clean location, professional and friendly help. Best place to rent a uhaul

Sue Ellen W. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
4.0

Customer did not leave a comment.

GREGORY S. 
Rating:
2.0

The trailer interior was damaged. Padded side rails on one side totally missing and damaged on other side. Had to hook the trailer up myself, the girl did not seem to know how nor strong enough to lift the tongue or adjust the safety chains that were dragging the ground. I did the adjusting. Had I not already made plans to leave out of town soon after picking up, would not have accepted the damaged trailer and wanted another but this was their only one. Lastly, took her nearly 30 minutes to process paperwork for the rental, Obviously she was poorly trained!!

GEORGE M. 
Rating:
5.0

Customer did not leave a comment.

Lori W. 
Rating:
5.0

everything was great, efficient pick up and drop off very professional employee assisted me.

Edward M. 
Rating:
5.0

Customer did not leave a comment.

Don R. 
Rating:
4.0

More than 1 person at locations to help more than 1 customers

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Linda R. 
Rating:
5.0

Easy drop off

Mohammad A. 
Rating:
5.0

Customer did not leave a comment.

Laura M. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Awesome I was able to keep it beyond return time as long as it's there in the morning.

Dion J. 
Rating:
5.0

The staff was Very friendly and knowledgeable.

Charles W. 
Rating:
5.0

See my previous statement about UHaul! This was a two part rental

Forrest R. 
Rating:
5.0

Customer did not leave a comment.

Rick J. 
Rating:
5.0

Customer did not leave a comment.

Sayge C. 
Rating:
5.0

Customer did not leave a comment.

james A. 
Rating:
5.0

Employee I returned to was very sweet and courteous.

David S. 
Rating:
5.0

Customer did not leave a comment.

Edward C. 
Rating:
5.0

Customer did not leave a comment.

Faye B. 
Rating:
5.0

Wonderful staff

JOHN H. 
Rating:
5.0

staff helping me close out was very friendly, helpful and efficient. Great experience. The only quibble I have with the online system is after providing all the information beforehand, why I am I waiting for the system to authorize me as a I wait for the entry code?

John C. 
Rating:
5.0

Customer did not leave a comment.

TRACYR L. 
Rating:
5.0

Customer did not leave a comment.

Tollan W. 
Rating:
5.0

The people here are amazing…fast, cheerful, helpful!

Tom G. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

No need to-

DANIEL B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Steve was awesome , dealt with him for few months with storage and yesterday for the truck

PATRICKJEAN S. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

WALTER B. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Thefiles L. 
Rating:
5.0

Customer did not leave a comment.

WAYNE B. 
Rating:
5.0

Awesome place! We rented a storage location and were able to leave the truck there as well. Manager/attendant was very friendly and helpful. Highly recommended!

Gregory A. 
Rating:
5.0

Totally smooth process. Thanks!

KELLY F. 
Rating:
4.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

SUE W. 
Rating:
5.0

excellent experience!

GARRY B. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Great customer service!

WAYLON W. 
Rating:
5.0

Friendly, quick service!

DANIEL K. 
Rating:
5.0

I ordered and appliance dolly and floor cart and neither were on the truck.

James C. 
Rating:
5.0

Super efficient. Very clean facility. Paperless, quick check in process.

ROBERT B. 
Rating:
5.0

Nothing. Both employees were pleasant and explained everything about the truck and the rental.

James H. 
Rating:
5.0

Customer did not leave a comment.

Tony V. 
Rating:
5.0

Customer did not leave a comment.

RANDY O. 
Rating:
5.0

Customer did not leave a comment.

LEONARD B. 
Rating:
5.0

Our service was fantastic. Thank you

JOHN H. 
Rating:
4.0

Customer did not leave a comment.

Tammela D. 
Rating:
4.0

Customer did not leave a comment.

LORI H. 
Rating:
5.0

Not a thing

PHYLLIS M. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Steve Eaddy was a great person to deal with…

CELINA O. 
Rating:
5.0

Everyone was super nice and helpful!!!

CHRISTOPHER W. 
Rating:
5.0

Excellent! Great Service! Helpful! Clean!

HEATHER R. 
Rating:
5.0

Customer did not leave a comment.

WAYLON W. 
Rating:
5.0

Customer did not leave a comment.

Kate W. 
Rating:
5.0

Staff at check In was kind , accommodating and attentive. The truck was extremely clean.

JALEH D. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA W. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Everything went great!

WESLEY M. 
Rating:
5.0

Customer did not leave a comment.

Kathy B. 
Rating:
5.0

Taylor was VERY courteous and helpful. I would recommend this office to everyone.

Diane W. 
Rating:
5.0

Friendly and professional

Diane W. 
Rating:
5.0

The manager, Steve was extremely helpful and so was Hannah. They helped to straighten out a huge error that was created in the beginning of my rental. I highly recommend this facility and the both of them.

John P. 
Rating:
5.0

Superb experience with uhaul and storage rental at this facility. The Gentleman (I do apologize I cannot remember his name) was very polite, professional and has made my moving experience an easy one. I would rate him and the experience perfect. Thank you again so much!

Carly G. 
Rating:
5.0

Customer did not leave a comment.

CLYDE C. 
Rating:
5.0

Great staff...Equipment available as promised

BRIAN B. 
Rating:
5.0

Customer did not leave a comment.

NICOLE C. 
Rating:
5.0

Customer did not leave a comment.

TARA E. 
Rating:
3.0

Customer did not leave a comment.

DOLORES T. 
Rating:
1.0

Door broke on truck and still charged. People were nice but should never have been charged

KENNITH D. 
Rating:
5.0

Customer did not leave a comment.

DAWN W. 
Rating:
5.0

Customer did not leave a comment.

danielle K. 
Rating:
5.0

Customer did not leave a comment.

Rick C. 
Rating:
5.0

I enjoyed using this location. Great service!

Meredith J. 
Rating:
5.0

Staff are all awesome Hannah and the guy at desk thT checked me in ( sorry I forgot his name).I've rented trucks there on several occasions and always the best service and trucks. Never a problem. I would not ever consider going elsewhere!

CATHERINE M. 
Rating:
5.0

I was very upset I use uhaul all the time And usually I get the Rental and so many miles. And once you go over a certain amount of miles then it's so much a mile I was shocked to get a $200 bill for two days

KARRIE M. 
Rating:
5.0

Customer did not leave a comment.

BARBARA W. 
Rating:
5.0

Staff was very friendly and helpful. Will definitely be a return customer!

REBECCA C. 
Rating:
5.0

Customer did not leave a comment.

Andrei M. 
No reviews have been submitted for this location.

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