Customer service was poor and truck was on empty with gas light on as soon as we left
Kassi Marshall
Customer Reviews for Misti Hauls It LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing to improve.
Jack MillsFast and friendly pick up!
Candy WilliamsIt would of been nice if I was informed I needed to set up an account and do my check in and out online because now I guess Im going to be charged more even though I sweep it out and put gas back in it
Kevin WellsDog was very professional and helped me get what I needed. Very communicate about anything I had questions about and didn’t hesitate to assist. Thank you again.
ROBERT GAYDENEasy drop off other than being charged a cleaning fee for a Uhaul that was given to us disgusting. We disputed the cleanliness when we first picked up in Phoenix. I realize this is not this locations fault, but it's not ours either.
Debbie Wright1 tire had a nail and was low. Waited over 2 hours for assistance to arrive. Needed replaced. The truck ambulance service, Sweeney’s Brothers, were awesome. They were in another call so had to select another. Sweeney Brothers heard the 2nd call and arrive by 7 pm Train your franchise owners to offer customers service.
Shirley StelbrinkWas not told about $7 charge for dolly that was already in the truck prior knowledge and consent
Nicole BrockmanHad an issue with the battery,but U-Haul took care of it. Good customer service! Thank you.
Shanda GraceGreat place.
Margaret BurksVery polite and a very easy place to use.
Daniel CyrulikNot a damn thing your employee was one of the kindest courteous and just outright unbelievable. I will always go back to him if I need a truck or a trailer at any time thanks to him our move was a complete success thank you
David WismerI was very pleased with my rental experience. It was very convenient and easy to pick up and return the truck. I would highly recommend
Alexander WassomWas very helpful with everything.
maryan swinford