Customer Reviews for Midgard Self Storage Lena Rd LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midgard Self Storage Lena Rd LLC

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Patricia M. on

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Very helpful personnel! And accommodating!

William B. on

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Sharon B. on

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Kevin B. on

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All went well

Michael B. on

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David A. on

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Elaine P. on

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The facility is easily accessible and very clean. Eddie Perez (and Eileen) were very attentive and extremely helpful in getting me settled.

Joseph C. on

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Great location right off the interstate. Eddie did an awesome job. Very helpful and friendly. Check in fast. Thanks

Bryan T. on

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Nothing...well run..nice Company staff

Harry W. on

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Great staff at this location. They are friendly and go out of their way to answer questions offer help and suggestions.

Dan R. on

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Anthony O. on

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Gerson G. on

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Eddie was phenomenal and went above and beyond to accommodate my needs.

Linda D. on

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I was over charged, I tried calling and emailed and no one has gotten back to me that was Friday and now it’s monday

William M. on

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thanks

Jeffrey B. on

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Great people to deal with. Took great care of me in a situation. No issues, just wanted to give positive comment.

Sue W. on

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Michelle M. on

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KEVIN Z. on

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Diego L. on

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Please don’t use this location for rent u-haul, after at 4 days I rented a truck in this location and they charge me 65 dollars more, and never send me the email receipt, bad location really bad to rent.

Joseph H. on

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Very easy process at this location.

Anthony B. on

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I had just rented a truck there yesterday and unexpectedly had to do so again today...Eddie and Eileen were just as nice and efficient today as they we're yesterday...a credit to their regional manager...

Anthony B. on

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Eddie, Mgr, was fast, efficient and friendly...great experience overall!! Highly recommend!...Tony Bennett.

Thomas C. on

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Fabulous location.

Leidy C. on

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Paula C. on

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Top notch facility with excellent customer service. Secure, clean, orderly & efficient. We didn’t hesitate to leave our possessions in one of their climate controlled units.

Paula C. on

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Joel K. on

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Brant M. on

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Tina L. on

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Unable to access after hours, after having driven 1,500+ miles to get there and making a wrong turn. Had to make emergency after hours arrangements sitting by the side of the road in my 15’ U-Haul.

David S. on

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Thomas C. on

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David was most gracious and efficient. He is excellent at his job!! Midgard is one of the best run UHaul operations I have used!! EXCELLENT!!!!!!

brock R. on

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Needed an appliance dolly which was not available. The rep even called another location to see if they had one but alas they too did not. I appreciate the reps efforts but am perplexed as to the limited supply of dollies. It was a show stopper. But I was able to obtain one from somewhere else. So I was happy with the attempt to find one but the lack of dollies made me find one.

LORIE T. on

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He was pleasant and helpful!

Robert G. on

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Unfortunately, I was overcharged for a 'utility dolly' for $7.00. This was after i was assured that this charge would not be on my statement. I originally inquired as to the availability of a furniture dolly, to which I was told was unavailable. How do i go about receiving my $7.00 plus tax refund? This is the problem when you are told that your statement is e-mailed to you and you are just going off of the sales person word that it will not be included on the bill. Please assist. It's a shame that this was not handled, because the in person experience and cleanliness of the facility were both outstanding! Thank You

Chantal W. on

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Very helpful when we needed additional rental equipment at the last minute.

Donald B. on

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Customer did not leave a comment.

Cybill J. on

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Service was awesome! She got me right into the best unit for my amount of stuff.

Paul R. on

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Excellent help clean facility would highly recommend

Victoria M. on

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Not part of U-Haul promotion of first month free so cx reservation with Midgard.