Customer Reviews for Midgard Self Storage SR 70 LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midgard Self Storage SR 70 LLC

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joe P. on

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You send way too many texts and emails. Can confuse the customer. Your traffic department needs help. I scheduled with Midguard but another location called to confirm order. They had wrong date and time. I planned to pick up before office hours and was told you would text lock box code when I arrived and signed in. No code was sent and I had to wait until office opened. That delayed the start of my move and the help I had waiting at my move location wasn’t very happy. I would expect some kind of refund for our lost time and aggravation.

William M. on

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Karen C. on

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Everything went smoothly and John was extremely helpful!

Anthony B. on

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The desk staff at both Midgard storage locations are excellent!

Bill W. on

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Robery W. on

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15’ft truck was not available . Used a 20ft truck and everything was great

Anthony R. on

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Kevin P. on

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Mangar Pérez was outstanding. I would rent from again.

KATHY S. on

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There was a new trainee donor too much longer... over 40 minutes to get my truck that I had already preregistered before in person. Then when I went to drop the truck off off the place I had given the specific info for... they did not know about it and was full. They did finally help me find another location that was better then the place the 800# wanted to send me to

Anthony E. on

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I drove 10 miles, filled tank with 1 gallon of gas, and was charged fee to refuel 5.5 gallons of gas. Facility did not return my call. I can deal with mistake being made, but not owning it is unacceptable

STEPHEN L. on

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Ted S. on

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Shereka J. on

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David V. on

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Exceeded my expectations by far

Bill M. on

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The inside cab wasn’t clean. It needed to be vacuumed.

Maria A. on

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diana B. on

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Very professional Flexible and communicated well Happy!!

Michael C. on

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Parking is somewhat limited.

LOUIS J. on

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The uhaul truck i picked up from the Midguard Uhaul in Bradenton, Fl, had a dolly, 4-5 blankets and a black object with straps attached to it. I explained to the uhaul personnel at Lock Box in Winston Salem that all these items came with the truck. Overall the truck rain smooth the entire way. A cruise control would have been even better. The agent at Lock Box was displayed excellent customer service skills.

NANCY V. on

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Alexandra R. on

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Robert B. on

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Everything went smoother than expected from reservation to checking in and the return of the vehicle. Couldn’t have asked for anything better. The vehicle was in excellent condition and very clean. Highly recommend this facility if you are in need of a rental vehicle.

Angela G. on

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Great experience. Lance was very helpful. He made check in and check out fast and easy. I think he is a great asset to your store.

Stephen R. on

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Clerk had a bad attitude when my wife told him the van was given to us filthy. He said it was not filthy but maybe dusty. When he saw that I was sweeping out the back bay area, he got a blower to blow out out the dirt, grass, and paper. The clerk maybe ok at leasing storage units but he has zero customer service skills for leasing UHaul trucks. I will not use this location again.

Teri D. on

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If only I could remember the name of the gentleman that helped me???? He was awesome. Got the paperwork all set & me on my way quickly. Friendly staff & clean facility. Will remember that when I need another U-Haul rental. Thank you for being customer service oriented and not making it a hassle. I really appreciate that my time was valued!

Howard M. on

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The personnel were rude and demanded that I take the trailer tp another location, although this was the drop off location assigned to me by Uhaul. I informed them I that I would not drag the trailer around town in the pouring rain. They kept saying there was no room when it was obvious there was plenty of room throughout the location. I will never use this location again and will try to find a different Company other than Uhaul in the future!!

Dawn W. on

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Kathy S. on

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Sue W. on

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Sue W. on

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The main computer system was down when I arrived. This delayed my rental somewhat, which was a fairly substantial issue.

Jon B. on

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LOUIS J. on

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Joseph B. on

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Scott C. on

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We didn't use the facility due to plan changes/cancellation. So we can't provide any comment. Since the website won't let us leave the ratings option empty, the "average" is chosen.

Nora L. on

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Dave was very personable and thorough. The units are clean, well lit and ot was great to have the dollies available to move our things