Customer Reviews for Midsouth Market Place

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midsouth Market Place

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Richard B. on

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Although the location and personnel were superb, the reservation system is absolutely abysmal. I encountered multiple errors in trying to reserve a trailer. In addition, other customers waiting in line because the slow response of the computer system was causing lengthy waiting times relayed similar war stories of reservation errors.

Steve O. on

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Everything was GREAT. Mr. Stoddard is a wonderful agent. I stopped using the U-Haul on Hwy. 64 in Bartlett, TN. as the rep there is not very nice, he's actually kind of rude.

Eric N. on

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Jerry B. on

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Brandon W. on

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Make it known that the earliest pickup is 11 am. I had a 10 am pickup scheduled and had to wait an hour.

ron H. on

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Person wasn't there at the hours listed. Full service center is only mile away. Will use that next time.

Arlene W. on

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Lynda B. on

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The store was closed but the owner’s friend saw us and called him. He came and made our rental happen. He had checked his listing earlier and it was a big, fat, “nothing” but U-Haul had sent us there the day before. Communication was poor. The grandma attic leaked and my things were wet!

John M. on

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Wali G. on

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John B. on

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Marjorie T. on

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The guy was very polite and nice

Cecilia H. on

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Have the amount of gas that was on paperwork. Have the back of the UHaul swept out and not have toys left in there.

Chris N. on

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System locked us out and customer service hung up on us

Christan M. on

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This was the best experience renting anything from U-Haul that I’ve ever had! I will most definitely be using only this location from now on!

Tom B. on

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Paul E. on

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