Customer Reviews for Midwest Rentals Inc
(U-Haul Neighborhood Dealer)

39 reviews

2725 Old US 231 S   Lafayette, IN 47909

(765) 742-0568

Location Hours

  • Mon-Fri: 8 am - 3:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(765) 742-0568

2725 Old US 231 S
Lafayette, IN 47909

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 3:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Matthew M. 
Rating:
1.0

I am calling today I was over charged 60.00 for fuel and went to location and was told I needed to call uhaul

ABE V. 
Rating:
5.0

Customer did not leave a comment.

TOD P. 
Rating:
5.0

Customer did not leave a comment.

DEVIN H. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

No changes. Great experience.

MELANIE B. 
Rating:
5.0

Customer did not leave a comment.

Evan S. 
Rating:
4.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Hussein K. 
Rating:
4.0

Customer did not leave a comment.

Adam K. 
Rating:
3.0

Customer did not leave a comment.

BRADLEY R. 
Rating:
4.0

Customer did not leave a comment.

GINA MARIE V. 
Rating:
5.0

Toni was very pleasant and helpful.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

JUAN R. 
Rating:
5.0

Customer did not leave a comment.

Lisa K. 
Rating:
3.0

Upon pickup, we had to wait over 30 minutes to get the truck due to the internet being down. As I understand this is something that cannot be helped, it was unfortunate this occurred as we were on a struck schedule.

TAMMI N. 
Rating:
5.0

Customer did not leave a comment.

SAUSHAE K. 
Rating:
2.0

Customer did not leave a comment.

ANFERNEE C. 
Rating:
3.0

Did not go inside, self drop off using the drop box.

DOUGLAS S. 
Rating:
4.0

Customer did not leave a comment.

DONITA P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
4.0

Customer did not leave a comment.

Marnita C. 
Rating:
2.0

My location got moved around by UHaul for pick up and ended up here. Staff person at front desk was curt. I would not use this vendor again based on my experience.

Stephanie B. 
Rating:
3.0

Make sure the windshield is clean. It was not drivable

PETER F. 
Rating:
1.0

Bad service at mesa Az for drop off

AHMAD G. 
Rating:
5.0

Customer did not leave a comment.

DUANE C. 
Rating:
1.0

Not charge someone am extra day when it was NOT warranted. Ill be leaving a google review as well, as I am a google "tour guide" and have over 1 million views on my reviews. Have fun

Eric M. 
Rating:
1.0

The customer service was awful, unfriendly and never smiled. Did even get a thank you, just we are closed this Saturday, Sunday and Monday. I have used uhaul several times. Usually someone comes out and inspects the truck to confirm the truck is not damaged before leaving the parking lot. I asked the two girls if the needed to come with me to inspect and the answer was, “go ahead, “I have already looked at the truck.” Second, the inside of the truck leaked water in to the front part and my mattress is roughed. Customer service was on the spot to help and I am in contact with insurance company. The uhaul on Creasy Rd and S.R. 26, is where I ordered the truck. That location is on the ball.

ANNETTE R. 
Rating:
5.0

Staff was very friendly and professional in helping us out in renting truck and auto transport. Additionally Lafayette (IN) helped us to make auto transport to be connected safely for our long road trip from West Lafayette (IN) to Melbourne (FL). Many questions were answered to reduce anxiety in all three locations in Lafayette/West Lafayette/Midwest Rental (IN).

Pankaj S. 
Rating:
5.0

Staff at Midwest provided terrific assistance

Pankaj S. 
Rating:
4.0

Customer did not leave a comment.

Javohn C. 
Rating:
4.0

Customer did not leave a comment.

Nathan S. 
Rating:
5.0

Everything was perfect. Online setup/check-in/drop off. Easy peezy and worth every dime.

Joel H. 
Rating:
5.0

Customer did not leave a comment.

PENNIE J. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM EDWARD H. 
Rating:
5.0

Get tour damn website to upload pictures. Not spool endlessly while completing application or return.

KEVIN O. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

Brian J. 
Rating:
5.0

Customer did not leave a comment.

BARBIE W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top