Customer did not leave a comment.Suzette S.
Customer Reviews for Mikes Garage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.George W.
Customer did not leave a comment.Dona R.
Customer did not leave a comment.Aimee R.
Customer did not leave a comment.James M.
Customer did not leave a comment.Dawn B.
Great customer service and very nice truck. They didn't have the truck we were scheduled to get but they were happy to accommodate. Would definitely recommend themKeith T.
He said there was coffee staying on the dash charge me 25.00 l did not have coffeeClarence S.
The app was a nightmare to use and it wasn't even working when we went to return the truck so we had to sign in on our web browser and there was no service at this location so we had to join the terrible public Wi-Fi.Emily F.
Guest service is lacking. When I called to confirm that my pick up location was updated, the rep couldn't wait to get me off the phone and was yelling. I got a Curtousy call a few days before to confirm my pick up and it was still the wrong location. I asked the rep to update it the right address for me in Littleton NH and they hung up. Lastly, I was called last minute for changes in which I had to go to woodsvill to pick up the truck instead of the littelton location as asked.Parker W.
Great location! Great people to deal with!Ezra M.
Customer did not leave a comment.Marcia H.
Customer did not leave a comment.Joseph C.
Customer did not leave a comment.Thomas M.
Customer did not leave a comment.WENDELL M.
Customer did not leave a comment.MELKIER B.
Amazing customer service, always has U-Haul been used by my family in all moves.Alejandro C.
Customer did not leave a comment.William P.
Start by telling the truth without hiding anything, I paid in cash but now have to wait up to 30 days for UHaul to send me my deposit back. Truck was not type truck I was told , they changed the pickup location that morning to a location with only the one truck- take it or leave it attitude.Brian B.
Charged me a cleaning fee when the truck was clean. The transmission was failing the entire drive. Don't use Uhaul! Thievessamantha G.
Customer did not leave a comment.JESSICA F.
Customer did not leave a comment.Kuo T.
Great customer service. Trailer was in excellent shape.Christopher D.
Mikes garage was excellent as well as the receptionist! Uhual however, is miserable, terrible at customer service, keeping their word and I hope to never have a need to use them again.Steven G.
Customer did not leave a comment.Mark L.
Excellent and the closest U-haul dealer that was nearest to our primary location in VT - Staff were greatPAUL T.
Customer did not leave a comment.Katharine Alexan L.
nothing comes to mindMarshall M.
Customer did not leave a comment.CLARK H.
There was no wifi or signal here. It took me nearly 1 hour to â€œreturnâ€ vehicle via app. The WiFi login network/password provided by Mike's Garage didn't exist. If it wasn't for a nearby business letting me use their WiFi I wouldn't have been able to return vehicle via app.PAMELA S.
Customer did not leave a comment.GLENN E.
Customer did not leave a comment.WILLIAM S.
Customer did not leave a comment.Jane B.
Nothing. When I went to pick up the trailer the person there was friendly and very efficient. Other businesses could learn from this type of service.John S.
Customer did not leave a comment.Cathy S.
Nothing wrong with Mikes Garage but this was a rental that was all done on a cell phone. The problem with that is at this location cell service is in and out. Almost didn't get it because I couldn't get any cell serviceMichael K.
Smooth polite and just an amazing place. The business is a top notch place. Professional and just great. Thank youBrian M.
Easy and convenient pickup location for our area of NH. No problems . Would highly recommend.Joshua S.
Drop off location was great, rep was professional and courteous.PAUL T.
Charged a clean up fee when we had cleaned the front and swept the back. They just wanted us to leave the key and they would get to checking the truck out when they got to it. I wouldn't have minded if I didn't get charged a clean up fee for a clean truck.Shawn G.
Customer did not leave a comment.Steven H.
This was not my intended drop off location. Uhaul did add the extra miles I needed, however returning in this location is horrendous. They were closed before 5. There is a box for key returns, but there is no cell phone service. There is a sign for internet, but NEITHER of our phones could find it in our internet settings. It took almost a half and hour to try and self return through spotty service.Hannah B.
I stay in my car as I don't carry my walker every place I go,, the person came out with a mask to my car to get my info, and met with my driver for the u-haul, very professional.Lorna M.
Customer did not leave a comment.Bruce S.
Customer did not leave a comment.Allan G.
Customer did not leave a comment.Garrett B.
Customer did not leave a comment.katrina R.
Customer did not leave a comment.andrew C.
Great, friendly service!Philip C.
I was charged for cleaning and the truck was clean. Both cab and box!HAROLD A.
These folks at Mike's auto were great, there was a hickup on the part of uhaul themselves, but Mike's auto got it straighted out, they were kind ,well mannered and very respectful. Thank youPhilip B.
Customer did not leave a comment.Andrew C.
Customer did not leave a comment.BRUCE T.
when I finalized the rental - the pickup point changed - again. This was a very out-of-my-way location. When I got there, they did not have the truck I requested. I would certainly not reserve a truck on line again. And probably not with Uhaul.Ronald T.
I don't understand why I was charged a cleaning fee. this was not explained, just showed up on my final receipt. explanations should be provided if valid.WILLIAM P.
Customer did not leave a comment.Gail R.
Customer did not leave a comment.Wayne C.
Customer did not leave a comment.Jacob D.
Customer did not leave a comment.James B.
Arrived for truck pickup at 4pm on a Friday afternoon, was in and out within 5 minute. Very efficient, friendly service. Truck was pristine. The only drawback is there is no cell service at this location so it is impossible to use the UHaul app (but Mike's Garage has no control over that, of course)Stephen P.
Ensure that a reservation is reviewed so that the vehicle goes to the right customer.Thomas P.
Fantastic customer service when I went in to inquire about UHaul.Michael L.
Customer did not leave a comment.Charles A.
Customer did not leave a comment.Tina R.
Dropped off trailer on Wednesday and got a call from U-Haul on Saturday asking when I was going to drop it off. On Tuesday almost a week later they finally checked it in and then charged me an extra $43 because of a glitch. When I called, was informed that I would have to call U-Haul to fix it. So I call U-Haul and was told by their customer service rep that the drop off business was going to refund everything but a cleaning fee. I have never returned a dirty trailer in twenty years of doing business with U-Haul and I told the customer service rep that and she had to call back the drop off location to find out what was going on. Come to find out the drop off location was charging me for someone else's trailer and mine was returned clean. Was on the phone with the U-Haul customer service rep for over thirty minutes and it's not right to blame this on the pandemic, this is stupidity and laziness nothing else!Joshua F.
We work a lot with many U HAUL dealers. Bree was exceptionalBarry N.
New location. Some confusion here too. But operators here were very friendly, welcoming and helpful dropping the trailer off.Shaun P.
Really need to put good winter tires on these vehicles!Mark Y.
Mikes garage were excellent. Easy fast and professional service. Highly recommended.Vincent S.